Account Manager II

Yanfeng•Novi, MI

2d•Hybrid

About The Position

The Account Manager II is responsible for managing customer commercial relationships, developing pricing and commercial proposals, and negotiating with customers. This role involves understanding customer commercial requirements, creating value for YFAI, and resolving customer issues. The position requires building strong customer relationships, identifying and pursuing commercial opportunities, and managing various aspects of customer accounts including pricing, contracts, and issue resolution.

Requirements

Bachelors degree in finance, Accounting, Business, Engineering or equivalent work experience.
5-9+ Minimum Years of Experience with combined Finance Management and/or Sales.
3-5+ Minimum Years of Experience within the automotive industry.
Must be willing to travel and work at customer sites.
Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.
Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment (plant, corporate office, or remote).

Nice To Haves

Masters degree preferred.
Experience in Automotive Manufacturing, Manufacturing, Technical Engineering/Program Management, or Technical Sales Representative preferred.

Responsibilities

Develop pricing and commercial proposals and negotiate with customers.
Understand customer commercial requirements and develop proposals that meet customer requirements and create value for YFAI.
Deliver customer information, solve customer problems, receive requests for information, deliver issues to related departments, provide solutions, proposals, and obtain feedback.
Manage commercial savings planning and negotiation (contractual LTA, Resin, etc.) for current and future years.
Negotiate payment terms and develop transition plans.
Visit customers to gather information including business opportunities, volumes, capacity, and financial status.
Build strong relationships with customers.
Identify, pursue, and realize commercial opportunities that improve YFAI financial performance.
Collect 5-year business plan information from customers.
Fulfill customer requirements to address pricing and commercial needs, including creation of customers’ price breakdown forms, tooling price breakdown forms, and various requests for information needed to support commercial issues and claims.
Secure PO and release to internal departments; may include population of customers’ online quotation systems.
Negotiate Engineering Changes (Phase 2 - 5).
Handle Prototype Part Quotation.
Negotiate ED&D and receive Purchase Orders.
Create/Maintain Bump Chart/Maintain Directed Component Bump Chart.
Develop/Maintain Customer Price Breakdown Forms and History.
Manage Customer Commercial Open Issues (Purchasing, SCE, CIT, Tooling, Operations).
Resolve Account Receivables Issues (Customer Escalations).
Manage Service Accounts (RFQ, supply chain, plant move, etc.).
Load Customer Portals.
Understand, apply and meet all function related YF IOS requirements.
Understand, apply and meet all function related EHS requirements.
Understand, apply and meet all function-related Product Safety requirements.
Understand, apply and meet all function-related Compliance requirements.
Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements.
Comply with all company policies and procedures.
Work additional hours and/or overtime as needed or assigned to complete job duties on time.
Multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.
Maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment (plant, corporate office, or remote).