Account Manager - Healthcare and Life Sciences

QualityAI•Santa Clara, CA

1d•$180,000 - $190,000•Remote

About The Position

We are looking for a dynamic and experienced Account Manager to join our growing team. The ideal candidate will have a strong background in managing key accounts within the Life Sciences or Pharmaceutical industry, with hands-on experience working with or within Healthcare or Lifesciences companies. This is an exciting opportunity to drive client relationships, grow revenue, and make a meaningful impact in a fast-paced environment.

Requirements

Minimum 10–12 years of experience in Account Management or Client Services
Prior experience working with or managing Healthcare & Lifesciences accounts
Strong understanding of Life Sciences, Pharmaceutical, or Healthcare industry
Located on the East Coast, preferably in New York or New Jersey
Proven track record of managing and growing enterprise-level accounts
Excellent communication, negotiation, and stakeholder management skills
Ability to travel locally and regionally as required

Nice To Haves

Experience in IT Services, QA, or Staffing within the Life Sciences domain
Familiarity with regulatory and compliance requirements in the pharmaceutical industry
Bachelor's degree in Business, Life Sciences, or a related field

Responsibilities

Build and maintain strong, long-term relationships with key client stakeholders
Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction
Identify and pursue new business opportunities within existing accounts to drive revenue growth
Collaborate with internal delivery, recruitment, and operations teams to ensure seamless service delivery
Develop a deep understanding of client needs, business challenges, and strategic goals
Prepare and deliver compelling presentations, proposals, and account reviews
Monitor account performance, track KPIs, and provide regular updates to leadership
Proactively address client concerns and resolve issues in a timely and professional manner