Account Manager (Group Level) - (m/f/d)

One Productivity Group

4d

About The Position

One Productivity Group is a pan-European consulting and technology group and a leading partner for tools such as monday.com, Asana, Airtable, make.com, and a leading AI and transformation consultancy. We are seeking a senior account manager to manage and grow the group's most important relationships – the top accounts – across the entire portfolio. This role involves owning the most strategic, revenue-generating customer relationships, focusing on retention, expansion, and cross-product opportunities. The position requires acting as the senior relationship owner and C-level point of contact, leading strategic conversations while orchestrating across internal teams without direct authority over delivery or P&L. The role also involves managing partner relationships to strengthen partner status and building the group-level key account management function from near-greenfield.

Requirements

• Senior enterprise or key account management track record with proven success in growing and expanding large, multi-stakeholder accounts.
• Strategic and consultative approach at the C-level, focusing on business outcomes and transformation.
• Experience in portfolio and solution selling across multiple products (work management, data platforms, AI).
• Politically astute with the ability to influence and lead relationships where direct authority is limited.
• Ability to build structure and processes in ambiguous environments.
• Fluent in German and English.
• Comfortable working across a pan-European footprint (DACH, Benelux, UKI, Nordics, France).
• Familiarity with the monday.com, Asana, or Airtable ecosystems, or the ability to learn quickly.
• Understanding of the economics of consulting and implementation.
• Enthusiasm for AI and knowledge of how to leverage it effectively.

Responsibilities

• Own the group's top revenue-generating customer accounts, focusing on strategic relationships.
• Grow accounts through retention, expansion, and identifying cross-product opportunities (e.g., selling monday.com, Asana, Airtable, and AI/transformation services).
• Serve as the senior relationship owner and C-level point of contact within these key accounts.
• Lead strategic conversations and align internal teams (leads, consultants, partner managers) around account plans.
• Manage partnerships with monday.com, Asana, and Airtable to enhance partner status.
• Build the group-level key account management function, including account plans, QBRs, and expansion playbooks.
• Map top accounts per brand and develop prioritized group account plans.
• Establish senior relationships within accounts, understanding decision-makers, strategies, and future plans.
• Identify and initiate cross-brand and cross-platform expansion opportunities.
• Conduct QBRs and account reviews with brand leads and partner managers.
• Deliver agreed-upon expansion and retention targets and contribute to partner status.

Benefits

• Opportunity to work with top relationships and strategic accounts.
• Exposure to a genuinely cross-platform offering (monday.com, Asana, Airtable, AI, and transformation).
• Chance to build and define the group key account management function.
• Direct line of communication to group leadership (CEO, managing partners) and platform partners.
• Impact on partner status across multiple partnerships, including Platinum tiers and Partner of the Year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed