Account Manager - Ford

zffriedricP2•Shelby Charter Township, MI

2d•Onsite

About The Position

This is a role which requires commercial savvy and business acumen. The Account Manager I is responsible for both the support of existing business, as well as the development of future business potential. Position is responsible to support Ford in the Americas region. There is tough competition in our business sector and rigorous financial pressures, so the position requires financial aptitude and a comfort level working with highly technical products. The position is in Washington, Michigan.

Requirements

Bachelor’s degree required, preferably in Business, Engineering, or related discipline with project management experience
Requires 6-8 years of progressive experience in business / project management with at least 3 years direct sales experience
Experience in working in a global, cross-functional organizational structure
Proactive cooperation to work with a wide variety of functions/individuals within and across the organization at all levels; internally and externally
Ability to juggle competing demands and adapt to different situations
Must be able to perform under stressful conditions and meet immediate or short-lead time deadlines
Thinks strategically and considers the long-term view
Be able to work in a high dynamic organization and to work under pressure
Team player as part of a global sales team
Strong in MS Office (Excel/PowerPoint/Word) with high level of coding in Excel for data set analysis
Solid leadership, analytical, project management, facilitation, and problem-solving skills
Winning mentality and persuasion skills as well as a high level of integrity and professionalism
Energetic, responsive team player who is keen to take initiatives
Proactive, organized, and accuracy with attention to detail
Professional communications skills both verbally and in writing with mandatory fluency in English required
Domestic/International travel required on an as needed basis
Frequent travel required to support customer

Responsibilities

Check and specify RFQ requirements/project goals for Ford customers
Involve, coordinate, and drive internal stakeholders
Challenge internal stakeholder towards technical, economic, and quality requirements, create best technical and economic conditions
Define actions within framework of specified standards and guidelines
Drive and present all aspects of GDPEP 1-2 (approval to quote, quote release approval)
Preparing offer and/or be co-partner in offer process
Clarify any discrepancies and work out resolutions together with KAM/BAM team
Bring in commercial view, targets, and tasks
Drive change management, check and evaluate costs and present, if necessary, in CQA meetings
Track compliance with the goals (quality, costs, and deadlines), if necessary. Suggest and initiate corrective measures, pro-active coordination
Monitor success and report on the status of the project and account
Face of company/voice of customer, lead communication of customer feedback internally to drive organization and vice versa as face of company to the customer
Track product Cost Variance (CV) and related POs in association with KAM/ BAM Team. Process POs in the ZF system
Maintain order tracker with PO status, approve, track, and ensure goods receipt closure for order shipments
Work as liaison between customers and KAM/BAM Team, Engineering and Program Management to communicate issues with on-time deliveries, prototype purchase orders and other discrepancies
Record, track and determine quarterly raw material inflation, support KAM/BAM Team with Claim Recovery
Work with Finance and Accounts Receivable (A/R) departments to resolve invoice and payment issues