Account Manager - Engineered Services

White Cap•Nashville, TN

1d•Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for an Account Manager! Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for an Account Manager! The Account Manager will focus on all incoming inquiries for formwork and or shoring products. This individual must be able to provide outstanding service to call-in customers while developing their house account list by proactively calling a specific list of target customers. Key responsibilities will include creating positive relationships with our clients, development of new business using our Sales Process and resolving of all customer issues with project service and project management. The Account Manager will be responsible for servicing established customers, identifying new leads, opportunities and closing sales. White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.

Requirements

Generally has 2-5 years of experience.
This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
HS Diploma or equivalent is required.
3-5 years’ experience in a customer support role or inside sales position within the construction supply industry or similar business.
Intermediate to advanced computer skills and ability to learn new systems.
Proficient with Microsoft word, Microsoft excel, and Powerpoint.
Outstanding communication, listening skills and ability to collaborate well in a team environment.
Exceptional math skills and the ability to estimate, price and prepare scope proposals.

Nice To Haves

Experience selling in an Account Manager environment and/or demonstrated success working with customers.
Experience with inventory sales.
Degree preferred.
College degree is preferred.
Learn and become proficient with BlueBeam within the 1st 90 days.
Exposure to blueprint reading.

Responsibilities

Builds relationships and develops plans to increase sales and profitability for mid-size accounts.
Generates viable sales leads and prospects through market and account research, sales events, networking, vendor events and computer programs.
Contacts assigned and prospective accounts to secure new business.
Develops and executes profitable business plans for managing accounts.
Teams with individuals within sales and key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.
Accountable for attaining assigned sales quota, part margin and controllable expense objectives.
Interacts with customers, vendors, and associates to resolve customer and service related issues.
Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
Maintains and submits all required sales administration reports.
Regularly attends company meetings.
Provide Customer Service to new and existing customers for all Sales and Rental products using the Abacus billing system.
Develop and maintain a basic knowledge of Jobsite Formwork’s products and pricing structure.
Assertively qualify leads, identify opportunities and manage prospects thru our CRM system.
Possess proven analytical/problem solving solutions for the customer and the company.
Develop and maintain an awareness of market behavior, competitive trends and respond proactively.
Inside Sales will be responsible for own CSR by entering new orders into abacas and generating all billing from start to close of project.
Managing >60 day accounts receivables with customer to bring them to current stats.
Special projects as assigned by Sales Manager.