Account Manager - Data Comm

Loeb Electric • Columbus, OH

2d • Hybrid

About The Position

The Account Manager of Data Comm is responsible for the overall management and growth of assigned customer accounts and/or product categories. This role serves as the primary point of contact for all aspects of the client relationship, ensuring customers receive high levels of sales and operational service. Through strategic account planning, relationship management, and industry knowledge, the Account Manager drives top- and bottom-line results and strengthens customer loyalty.

Requirements

• 2+ years of experience managing customer accounts, projects, or sales relationships within electrical distribution, industrial sales, construction, or a related industry.
• Proven experience building and maintaining strong customer relationships, including working directly with contractors, end users, suppliers, and key stakeholders.
• Experience managing projects from opportunity identification through execution, including coordinating timelines, resources, deliverables, and issue resolution.
• Demonstrated success identifying growth opportunities, expanding customer relationships, and driving revenue through strategic account management.
• Experience leading customer presentations, proposals, negotiations, and solution-based sales discussions.
• Working knowledge of electrical products, including lighting, gear, manufacturers, and/or related electrical systems and applications.
• Experience partnering cross-functionally with sales, operations, suppliers, and internal teams to deliver customer solutions and resolve challenges.
• Ability to analyze customer needs, market trends, and competitive conditions to develop effective business strategies.
• Strong organizational skills with the ability to manage multiple priorities, customer commitments, and complex projects simultaneously.
• Experience developing pricing strategies, negotiating commercial terms, and balancing customer value with business profitability.
• Associate or bachelor’s degree in business, Operations, Construction Management, Supply Chain, or a related field; relevant continuing education or project management coursework is a plus.
• Electrical trade experience or construction management background is valued and may enhance execution judgment.
• Strong proficiency with Microsoft Office (especially Excel) and experience using ERP systems and project management tools to manage schedules, orders, budgets, and documentation.

Nice To Haves

• Relevant continuing education or project management coursework is a plus.
• Electrical trade experience or construction management background is valued and may enhance execution judgment.

Responsibilities

• Establish and maintain executive-level customer relationships to drive growth.
• Analyze customer business goals, strategies, and trends to identify opportunities.
• Develop trusted advisor status and deepen account penetration.
• Create and execute account growth initiatives with customer leadership and operational teams.
• Develop and implement pricing strategy to support the company value proposition.
• Develop and execute strategic account plans to grow Data Com / Low Voltage sales across assigned customer accounts and target markets.
• Partner with Senior Outside Sales Representatives to identify, develop, and capture Data Com / Low Voltage opportunities within existing customer relationships.
• Conduct joint customer visits to strengthen relationships, identify new business opportunities, and increase account penetration.
• Educate and support the Outside Sales team on identifying Data Com / Low Voltage opportunities, enabling them to independently recognize and develop future opportunities.
• Analyze customer business models to understand Data Com / Low Voltage project volume, purchasing strategies, and subcontracting practices.
• Develop account-specific growth strategies based on customer needs, project pipelines, and market opportunities.
• Own decision-making through delivery—ensuring orders and projects are driven to completion.
• Troubleshoot, manage escalations, and proactively remove barriers to execution.
• Partner with suppliers to secure marketing and support resources.
• Provide ongoing insight into competitive conditions and market dynamics.
• Serve as the primary Data Com / Low Voltage resource for assigned accounts, providing product expertise, solution recommendations, and technical sales support.
• Coordinate bids, quotations, and project opportunities for customers performing Data Com / Low Voltage work in-house.
• Build relationships with subcontractors performing Data Com / Low Voltage work on behalf of assigned customers to expand Loeb Electric's market presence.
• Collaborate with Data Com and Electrical Sales teams to maximize opportunities for pathway products and related electrical infrastructure, including cable tray, conduit, firestop products, innerduct, J-hooks, and other supporting materials.
• Monitor public and private project activity to proactively identify upcoming opportunities and position Loeb Electric for success.

Benefits

• Loeb Electric is an equal opportunity employer committed to fostering an inclusive, diverse, and equitable workplace.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
• Loeb Electric also considers qualified applicants with criminal histories in accordance with legal requirements.
• We welcome and encourage applications from individuals with disabilities.
• Reasonable accommodations are available throughout the selection process—please inform our Talent Acquisition team if you require accommodations during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree