Account Manager - Conversions

Omnicell•New York, NY

1d•$90,000 - $125,000

About The Position

At Omnicell, we are transforming medication management to create safer, more efficient healthcare systems. Our mission is to build the world’s first zero-error, fully automated medication management platform—and we need passionate, relationship-driven professionals to help us achieve it. As an Account Manager, you will be the trusted advisor for our customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance.

Requirements

Bachelor’s degree OR high school diploma with equivalent experience.
3+ years of sales or relevant experience (5+ years without a degree).
Advanced knowledge of acute care hospitals and health systems.
Proven ability to influence without formal authority and lead cross-functional collaboration.
Proficiency in MS Office and CRM tools (Salesforce preferred).
Exceptional communication, negotiation, and problem-solving skills.

Nice To Haves

Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger).
Experience negotiating hospital contracts and managing executive-level relationships.
Strong financial acumen and ability to develop strategic account plans.

Responsibilities

Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones.
Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively.
Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions.
Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels.
Create and execute account-specific business plans, providing regular updates on progress.
Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success.
Achieve assigned goals for quota attainment, revenue growth, and account strategy execution.
Negotiate and manage contract strategies to maximize customer value and retention.
Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary.
Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes.