Account Manager, Cell Culture

STEMCELL Technologies•USA - Pennsylvania, Remote Home Office, PA

2d•$139,400 - $209,000•Remote

About The Position

The Account Manager, Cell Culture is a remote sales role supporting academic and industry customers across Pennsylvania, New Jersey, and Delaware. The role uses scientific expertise in areas such as stem cell biology, neuroscience, and organoids, along with knowledge of STEMCELL’s Cell Culture portfolio, to help customers find solutions for their research goals. The Account Manager is responsible for growing revenue and developing customer relationships within an assigned territory. Travel within the territory is expected. As part of the Sales team, the Account Manager develops territory strategies, supports customers through product demonstrations and technical assistance, and carries out day-to-day sales activities. The role also contributes to annual team goals and quarterly objectives. STEMCELL describes its work environment as science-oriented, creative, and dynamic, and offers career development opportunities and a comprehensive total rewards package.

Requirements

Master’s or doctorate degree in Biology or a related science.
Strong communication and interpersonal skills to support customer relationship building.

Nice To Haves

Previous sales experience is an asset but is not required.
Experience with STEMCELL’s primary product lines, related technologies, or relevant customer markets is preferred.
Technical laboratory experience, such as stem cell culture and in vitro applications, is preferred.

Responsibilities

Manage, grow, and develop revenue opportunities within a defined territory, contribute to annual team goals, and deliver on quarterly objectives.
Plan and execute a territory strategy using in-depth product and market knowledge to drive growth.
Align customer needs with appropriate STEMCELL products and support product demonstrations, lunch-and-learns, and seminars.
Conduct day-to-day sales activities, including responding to technical support inquiries, handling quote requests, conducting site visits, and following up on orders.
Assist with technical support and troubleshooting while maintaining accurate sales data in a CRM database.