Account Manager, Business Solutions Unit
About The Position
Munich Re Specialty Group North America (MRSG N.A.) is seeking enthusiastic individuals to join their growing team. As part of Munich Re Group, they provide expertise in specialty and marine lines of insurance, surety risks, and customs bonds with in-house claims solutions. This full-time Account Manager, Business Solutions role (also open to Associate or Senior levels) can be a hybrid position in one of their US offices (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Long Beach, CA) or a fully remote position reporting to the VP, National Product Manager, Business Solutions.
Requirements
- +5 years Commercial Insurance experience
- Bachelor's degree preferred or equivalent work experience
- Resident Insurance License in home domicile state
- P&C coverage knowledge required
- Excellent time management, customer service and interpersonal skills
- Strong communication skills (written, verbal and listening)
- Well organized with an aptitude for details
- Strong analytical skills and ability to make decisions and problem solve
- Able to work independently while taking ownership of a task through completion
- Self-disciplined, dependable and self-motivated
- Thorough knowledge of insurance terms, practices and policies
Nice To Haves
- Marine experience a plus
Responsibilities
- Assist service team with preparing and maintaining an updated client file within the Agency Management System, including new client setup, processing change requests, insurance binders, certificates of insurance/evidence of property, policy audits, account billing, online rating, policy verifications, carrier cancellations, and surplus lines filings documents.
- Respond in a timely manner to client and internal correspondence.
- Efficiently maintain a follow-up system to ensure requests are processed timely.
- Handle underwriter requests for underwriting information on renewals and follow up to completion, ensuring all anniversary dates are met.
- Communicate regularly with management and sales staff to advise them of relevant account information.
- Identify new business opportunities and refer them to management and sales staff.
- Create and maintain positive relationships with customers, carriers, and peers.
- Provide backup support as needed.
Benefits
- health insurance coverage
- life and disability insurance
- 401k match
- paid holidays
- sick time
- paid vacation
- Generous healthcare plans
- Voluntary dental & vision plans
- 401(k) plan
- Flexible spending plans
- Health Savings Accounts (HSA)
- Paid time off
- Paid holidays
- Tuition reimbursement
- Short/long term disability
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee Wellbeing Program
- Community involvement
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
