Account Manager, Business Insurance

Marsh McLennan•Portland, OR

25d•$64,700 - $120,400•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking an Account Manager for their Business Insurance Commercial Lines team. This role involves managing client relationships within an assigned book of accounts and providing professional insurance services. The Account Manager will coordinate with Producers, Underwriters, Service Team members, and other departments to offer coverage analysis, risk management recommendations, complete applications, prepare submissions, negotiate with carriers, and prepare proposals. Responsibilities also include resolving billing issues, making policy changes, answering coverage-related questions, and preparing exposure and premium comparisons, renewal reviews, and renewal proposals. Continuous participation in continuing education is expected to maintain a P&C license, stay current with regulations, and enhance insurance knowledge.

Requirements

Active Property & Casualty license
Experience in managing assigned accounts through the client life cycle, including the renewal process.
Solid coverage, underwriting and risk management knowledge
Effective oral and written communication and relationship building skills are essential
Strong analytical and problem-solving skills
Ability to conduct presentations and speak to diverse groups
High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint as well as agency management systems and web browser software
Exceptional time management and organization skills and demonstrated ability to manage multiple priorities efficiently

Nice To Haves

Bachelor’s Degree in Risk Management, Business Administration or other related fields
Insurance designations
Experience with Applied Epic

Responsibilities

Manage client relationships within an assigned book of accounts.
Provide professional insurance services to clients by coordinating with Producers, Underwriters, Service Team members, and other departments.
Provide coverage analysis and risk management recommendations.
Complete applications.
Prepare submissions.
Negotiate coverage and pricing with carriers.
Prepare proposals according to agency standards.
Resolve issues related to billing.
Make policy changes.
Respond to policy coverage related questions in a timely and professional manner.
Prepare exposure comparison, premium comparisons, renewal reviews, and renewal proposals.
Participate in continuing education to maintain a P&C license, stay current with all regulations and enhance insurance knowledge.