Business Insurance Account Associate

Marsh McLennan•Hattiesburg, MS

8d•Hybrid

About The Position

Marsh Agency (MMA) is seeking a Business Insurance Account Associate to join their team. This role supports the agency's business insurance, employee health & benefits, retirement, and private client insurance solutions. The position requires the ability to commute to the Hattiesburg, MS office a minimum of three days per week. The associate will assist with client service deliverables, support account team members, and provide new business, renewal, and general service support. MMA offers an award-winning, inclusive culture and is a Top Workplace.

Requirements

High School Diploma Required
0-12 months prior experience
Reliable and punctual
Developing active listening, verbal and written communication skills, customer service skills
Developing attention to detail and sense of urgency and problem-solving abilities
Team player and eager to learn
Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
Developing basic understanding of prioritization & organizational skills
No direct carrier interaction but understands the importance of strong carrier relationships.
Basic application of tools & resources
Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability
Property Casualty Resident’s License within 90 days of hire
Annual CE Requirement

Nice To Haves

Applicants must be within driving distance to our Hattiesburg, MS office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

Responsibilities

Assist with client service deliverables aligned with tasks.
Support account team members on any/all functions as needed.
Assist other Account Associates during high volume times as needed.
Provide New Business, Renewal and General Service Support.
Perform AMS Data Entry: new business support, renewal support, special projects.
Order and File Loss Runs.
Generate Certificate Holder Lists.
Download E-Mods or request from insurance carrier.
Order Flood Zones.
Order ISO Prometrix Reports.
Certificate Issuance.
Evidence of Property Issuance.
Auto ID Card Issuance.