Account Manager - Business Insurance (Staffing)

Marsh McLennan•Schaumburg, IL
•Hybrid

About The Position

Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. As an Account Manager, your role is to ensure the successful delivery of services to clients by creating and implementing customized service plans. You are responsible for building strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals. Additionally, you will maintain accurate client information and foster a collaborative service experience.

Requirements

  • 3+ years’ experience in commercial Property & Casualty insurance at an agency or related company
  • Proven experience managing workers' compensation accounts and building trusted client relationships
  • Excellent written and verbal communication skills to effectively service customers
  • Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
  • Dialing into the details, ensuring accuracy of the minute details of a project or task
  • Interpreting complex documents, such as insurance policies with multiple coverages, detailed applications and proposals.
  • Computer proficiency with Excel Spreadsheets, Word Documents, and navigating Agency Management Systems
  • Experience managing the full marketing process and negotiating contracts
  • Ability to work on a fast paced, high-energy team while maintaining a positive attitude

Nice To Haves

  • Property & Casualty license preferred, or the ability to obtain upon hire
  • BS/BA in Business, Insurance or related field
  • CPCU, ARM, CISR or other professional insurance designation related to Property & Casualty
  • Experience working with Applied Epic, agency management system
  • Available to travel for client meetings, as needed

Responsibilities

  • Ensure the successful delivery of services to clients by creating and implementing customized service plans.
  • Build strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals.
  • Maintain accurate client information and foster a collaborative service experience.

Benefits

  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink
  • Competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
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