SA30T1 Account Manager/Business Development Manager – CAS Solutions & IP Services

CAS•,

2d•Hybrid

About The Position

CAS is seeking an Account Manager/Business Development Manager for its Sales team. This hybrid role is based at CAS headquarters in Columbus, Ohio, and combines account management, business development, and consultative solution selling to drive revenue growth and customer success across Custom Services, IP Services, SciFinder, and STN. The role is accountable for profitable growth of existing accounts and acquisition of new business within an assigned North American territory. The successful candidate will apply knowledge of chemistry-related domains and CAS capabilities to develop tailored solutions for complex client needs. The position serves as a trusted advisor to clients, engaging stakeholders such as R&D teams, law firm partners, technology and AI project leads, global heads of IP, and C-suite executives, while collaborating internally to design and deliver customer-centric solutions.

Requirements

Bachelor’s degree in Chemistry, Life Sciences, or a related discipline.
Demonstrated experience in B2B sales, account management, or business development; scientific, technical, or information services industry experience is preferred.
Strong consultative selling skills and experience delivering complex, solution-based offerings.
Ability to engage and influence stakeholders at all levels, including C-suite executives.
Proven track record of meeting or exceeding revenue targets.
Excellent communication, presentation, and relationship-building skills.
Experience using CRM tools and managing sales pipelines.
Willingness to travel for client meetings and industry events.
Must be authorized to work in the United States and must not require company sponsorship for work authorization now or in the future.

Nice To Haves

Advanced degree preferred.
Experience in scientific, technical, or information services industries.

Responsibilities

Build and maintain deep, multi-level relationships across customer organizations, including with senior executives and day-to-day stakeholders.
Cultivate relationships with decision-makers and C-suite executives to manage and grow assigned accounts through retention, cross-selling, upselling, and account expansion.
Deliver strong customer experiences through regular engagement, proactive support, and strategic guidance.
Monitor customer health, usage, and pipeline to identify risks and growth opportunities.
Develop and communicate customer success stories and value realization outcomes.
Develop and execute a territory sales strategy to generate short- and long-term revenue growth.
Prospect target accounts through networking, outreach, and collaboration with internal sales teams.
Identify, qualify, and advance opportunities into a high-quality sales pipeline.
Develop agreements and evaluation RFPs; prepare RFP responses and written proposals; develop price-to-win strategies; and negotiate contracts.
Represent CAS at industry events, trade shows, and networking forums.
Conduct needs assessments and align client challenges with CAS offerings.
Coordinate with the CAS IP Services Team and CAS Custom Services Solution and Execution teams to conceptualize, design, and deliver customized solutions that are achievable and profitable.
Partner with internal subject matter experts and delivery teams to design and execute customized engagements.
Present CAS value propositions to technical experts, researchers, and executives.
Deliver product demonstrations, presentations, and onboarding sessions.
Collaborate with marketing and product teams to promote CAS capabilities and refine go-to-market strategies.
Contribute to business cases and solution narratives that differentiate CAS offerings.
Maintain accurate records of customer interactions, pipeline activity, and forecasts using CRM systems.
Follow structured sales processes to support consistent pipeline progression and forecasting accuracy.
Conduct disciplined pre-call planning and territory management.
Communicate promptly and effectively with customers, prospects, and internal stakeholders.
Lead or support cross-functional project teams as needed.