Account Manager, Benefit Partnerships

FoundersCard•New York, NY

2d•Hybrid

About The Position

FoundersCard is seeking an Account Manager to own and scale benefit partnerships post-close. This role is the primary day-to-day point of contact for partners, ensuring flawless execution of benefits, managing communications, and delivering a seamless experience for both partners and members. The Account Manager will collaborate with Marketing, Member Services, Product, and Operations to launch, maintain, and optimize partnerships. This is an execution-focused role that directly supports partner success and enables senior team members to concentrate on strategic growth and new partnership development. This role is critical to the success of the partner ecosystem, ensuring flawless execution of benefits, directly impacting member experience and partner satisfaction, and driving the scaling of a key growth and retention channel.

Requirements

2+ years of experience in account management, partnerships, client success, or a related role
Bachelorâ€™s degree required
Strong communicator with confidence managing external stakeholders
Highly organized with exceptional attention to detail and follow-through
Comfortable operating in a fast-paced, cross-functional environment with competing priorities
Strong bias toward execution, ownership, and proactive problem-solving

Responsibilities

Own day-to-day relationships with benefit partners post-launch
Manage partner communications, inbound requests, and issue resolution with speed and clarity
Ensure all benefits are accurately executed, consistently maintained, and member-ready
Coordinate cross-functionally to support launches, updates, and ongoing optimization
Track partner performance and surface opportunities to improve engagement, utilization, and expansion
Maintain strong operational discipline across all partner deliverables and timelines