Account Manager 2, Target

Ricoh • United States,

4d • $63,000 - $65,000

About The Position

The Account Manager solves critical business challenges and cultivates new and expanded customer relationships. The role focuses on understanding customers’ environments and aligning appropriate Ricoh solutions with their mission-critical goals and objectives through relationships with decision-makers and influencers. The Account Manager develops business, identifies sales opportunities in new and existing accounts, and helps increase Ricoh’s market share. The position requires researching customer needs, communicating how Ricoh solutions can support digital transformation, and explaining the potential financial impact of buying decisions. The Account Manager also develops and delivers presentations in person and virtually. The role is typically performed in an office environment, requires approximately 20% travel (which may include overnight travel), and involves mostly sedentary work with minimal physical effort.

Requirements

• Bachelor’s degree or equivalent experience required.
• At least 3 years of demonstrated business development experience required.
• Foundational knowledge of profit and loss (P&L) components.
• Ability to research and analyze customers to support appropriate business conversations across an account.
• Proven ability to manage multiple accounts while maintaining attention to detail.
• Demonstrated success using collaboration to build influence.
• Sound understanding of the solution design process.
• Outstanding verbal and written communication skills.
• Proven ability to develop and maintain professional relationships with relevant stakeholders.
• Strong learning agility.
• Ability to assess customer environments and situations and create strategies for extending and expanding core services throughout the customer enterprise.
• Ability to understand and position favorably in the customer approval process, creating sponsors and advocates.

Nice To Haves

• Experience in an IT and/or software services environment.
• Understanding of document workflow solutions and processes.

Responsibilities

• Execute business development.
• Understand customers’ environments and engage decision-makers and influencers to generate sales opportunities within new and existing accounts and increase Ricoh’s market share.
• Solve customers’ critical business challenges, including needs identified through research and questioning.
• Understand customers’ buying processes and focus on their needs rather than predetermined products or services.
• Use storytelling to differentiate Ricoh’s ability to accelerate customers’ digital transformation and uncover opportunities aligned with Ricoh’s portfolio.
• Explain how buying decisions can affect customers’ financial positions.
• Develop and confidently deliver compelling presentations, in person and virtually.
• Research and analyze customers to enable appropriate business conversations across the account.
• Manage multiple accounts while maintaining attention to detail.
• Assess customer environments and create strategies to extend and expand core services throughout the customer enterprise.
• Build influence through collaboration and develop and maintain professional relationships with relevant stakeholders.
• Understand and position favorably in customers’ approval processes, creating sponsors and advocates.
• Stay current with Ricoh offerings and bring thought leadership to customer engagement.

Benefits

• Medical, dental, life, and disability insurance options.
• Retirement Savings Plan (401(k)).
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Team member tuition assistance programs.
• Paid vacation time.
• Paid holidays.
• Additional benefits supporting health, wellness, and personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level