Account Management Representative - Converse

Nike•Boston, MA

About The Position

The Account Management Rep will work alongside the Converse wholesale/global growth team to build and maintain the perfect order. They will connect our marketplace to operations and logistics, through order management and strong external and internal partnerships. They connect with partners across the globe, building relationships and ensuring order timeliness and accuracy. This role is for an Account Management Representative to join the Converse Team! An Account Management Rep on the wholesale/global team will be the Marketplace Supply Chain business owner focusing on managing a healthy orderbook and driving optimal delivery performance for our Partners. They will manage the day-to-day supply chain operations and work closely with our Transportation and Distribution Center teams. They will deliver seasonal plans and meet financial objectives. They will collaborate with and influence cross-functional supply chain and commercial teams both internally and externally to optimize our order book.

Requirements

Bachelor’s degree in Business, Supply Chain, Operations or related field. Will accept any suitable combination of education, experience and training
2+ years of experience in supply chain, operations, process improvement or strategic communication.
Strong written and verbal communication
Strong problem solving, critical thinking, and proactiveness
Ability to analyze, influence, and storytelling with data

Nice To Haves

Knowledge and experience in supply chain who will support our quest to always be on the offense.
Experience with SAP, Excel, Tableau
Ability to challenge the status quo and curate short and long-term supply chain strategies to support continuous improvements

Responsibilities

Build expertise in Partners’ business requirements, routing guides, vendor agreements, and supply chain capabilities.
Conduct operational calls, orderbook audits, and order writing workshops to influence Partner order writing behavior and maximize supply chain efficiencies.
Work across MSC teams to develop, leverage, and streamline best practices.
Monitor key KPIs by partnering with Business Analyst on ship goal forecast and escalate risks, opportunities, and recommendations.
Provide critical insights to Ship to Plan processes by collaborating closely with internal logistics and commercial teams, and external supply chain teams.
Drive standard reporting to provide order tracking in season and forward looking to ensure on time delivery and efficient supply chain flow.
Peer mentoring and training is also expected in this role.