Account Maintenance Specialist

O'Reilly Auto Parts • Headquarters, KY

13d • Onsite

About The Position

Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.

Requirements

• High School Diploma
• Typing a minimum of 40 wpm
• Good communication skills
• Team player and excellent customer service skills
• Basic computer knowledge including Excel and Microsoft Word

Nice To Haves

• Experience with AS400 and a general familiarity with office equipment
• Attention to detail and ability to meet deadlines

Responsibilities

• Create professional customer accounts.
• Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.
• Provide references upon request from existing professional customers.
• Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.
• Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.
• Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.
• Answer incoming phone calls pertaining to assigned area of credit.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED