Account Growth Manager

Gateway Rehabilitation Center Corp HQMoon Township, PA
3hHybrid

About The Position

Bring your relationship-building strengths, consultative approach, and growth mindset to a mission-driven organization. Productivity Partners has an outstanding opportunity for an Account Manager who will partner with clients across Western PA/Eastern OH to expand access to impactful non-clinical services—EAP Services, Professional Training, Leadership Coaching, and Organizational Consulting. If you’re excited to grow accounts, deepen partnerships, and expand services that make a difference, we’d love to hear from you.

Requirements

  • Bachelor’s degree required; Master’s degree preferred.
  • At least 2 years of experience in Human Resources, Sales/Marketing, and/or Behavioral Health required.
  • Strong communication, negotiation, and relationship-building skills.
  • Valid driver’s license with a clean driving record.
  • Strong time management and ability to coordinate multiple initiatives.
  • Proven track record of achieving revenue targets and expanding accounts.
  • Ability to analyze data and translate insights into action.
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot, Mondays) and account planning methodologies.

Nice To Haves

  • Human Resource Professional, Licensed Social Worker, or Professional Counselor preferred.
  • Experience in mission-based or non-profit organizations is preferred.

Responsibilities

  • Develop and execute growth strategies for assigned accounts to increase revenue and expand services.
  • Drive service line expansion within key client segments (e.g., schools, manufacturing, social service agencies, healthcare agencies, hospitals, service industries, unions).
  • Support growth into new markets (e.g., Central OH, Central PA, Eastern PA, Northern WV).
  • Maintain a deep understanding of client goals, challenges, and relevant industry trends.
  • Build and run an ongoing marketing strategy for your assigned territory.
  • Build and nurture relationships with key stakeholders and decision-makers within client organizations.
  • Serve as a trusted advisor, aligning client needs with the right mix of services.
  • Coordinate speaking engagements and events that elevate our mission and expand our reach.
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Partner with Productivity Partners teammates and GRC support departments to shape tailored solutions that drive client success.
  • Track account performance and key metrics to proactively address risks and unlock opportunities.
  • Prepare regular reporting and forecasts on account growth and revenue targets.
  • Represent the voice of the customer internally—sharing insights that improve services and strengthen outcomes.
  • Support outreach activities at health fairs and other promotional events as needed.
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