Account Growth & Expansion Manager

Proximie•Chicago, IL

1d•Remote

About The Position

Proximie is on a mission to improve healthcare by transforming the world’s operating rooms into connected ecosystems of people, devices, and data. Our Intelligence Suite transforms operating room (OR) performance, keeping teams in sync and workflows on track to maximize throughput. Simultaneously our computer vision and AI capabilities capture real-time data and detect surgical events – improving quality of data outputs. The result: ORs are optimized like never before – with predictive analytics and automated notifications ensuring patients and staff are in the right place at the right time. Once practitioners are in the OR, our Surgical Suite enables real-time remote access and creates a secure video record of every procedure; improving training, education, and collaboration. It is an intuitive asset which helps instil a culture of continuous learning, accelerates the adoption of cutting-edge medical devices, and enhances surgical performance across the entire global workforce – improving outcomes and saving lives. Proximie was commercialized in 2019 and is available in over 500 facilities globally. Reporting to the Vice President of US Sales, the Account Growth & Expansion Manager will provide execution support for Proximie's commercial operations across the United States, taking high-potential partnerships from origination handoff through to close with leading health systems, hospitals, and strategic enterprise accounts. This is not a traditional sales hunter role. You'll work in close coordination with and in support of senior commercial leadership to advance and execute on opportunities already in motion, supporting the conversion of existing pipeline to close. If you're a detail-oriented and process-driven professional who takes pride in flawless execution, this is your opportunity to play a meaningful role in Proximie's mission to transform surgical care.

Requirements

2+ years of B2B experience in sales support, account management, or customer success in the healthcare or healthtech space.
Familiarity with or exposure to complex sales environments within health systems, hospitals, or IDNs, with comfort engaging clinical and operational contacts.
Experience with consultative selling and outcomes-based sales approaches, with the ability to support the preparation of customer-facing materials that connect Proximie's platform to relevant clinical and operational outcomes.
Ability to support deal execution, following established processes to advance originated opportunities under the guidance of senior commercial leadership.
Strong CRM discipline and comfort with pipeline management and reporting.
Excellent verbal and written communication skills, including the ability to support the preparation of proposals, presentations, and client-facing materials.
Willingness to travel nationally to engage health system partners and attend key industry events.

Nice To Haves

Experience working in ambiguous, fast-scaling startup environments.
SaaS or technology industry experience, particularly in clinical or surgical settings.

Responsibilities

Support and manage in-flight commercial opportunities and assist in advancing them through proposal development and contract execution, building trusted partnerships with leading health systems, hospitals, and IDNs.
Maintain and update account records, tracking key contacts including decision-makers and clinical champions, to support deal progression and flag potential expansion opportunities to senior leadership within existing and pipeline relationships.
Support senior commercial leadership in engaging clinical and operational stakeholders and connecting Proximie's platform to measurable outcomes that resonate across the account.
Coordinate internally across Customer Success, Marketing, Engineering, and Product, ensuring every account benefits from a coordinated internal effort that drives retention, expansion, and long-term partnership value.
Maintain pipeline records and CRM accuracy to give leadership real-time visibility into deal health, conversion rates, and revenue trajectory.
Stay informed on relevant market trends and competitor developments to better support senior leadership's account and commercial strategy.