Account Executive - SAP Academy for Customer Success - Chicago (Hybrid)

SAP•Chicago, IL

7d•$91,600 - $205,700•Hybrid

About The Position

The Account Executive’s primary responsibilities are prospecting, qualifying, selling, and closing new business with existing and net-new customers. The role helps customers achieve their goals by understanding their strategies, business needs, and desired outcomes, then positioning SAP solutions to address business challenges and drive cloud revenue growth. As part of the SAP Next Gen Academy for Customer Success, the Account Executive completes a 10-month learn-and-apply program combining classroom learning and field phases with the sales team. The program covers digital transformation, global intelligence, human skills, business and technology acumen, solution and industry knowledge, and sales strategy, tools, and processes. Participants learn to drive value throughout the customer lifecycle through solution adoption, renewals, and account expansion. They receive local-market onboarding, on-the-job training, and mentoring from a Senior Account Executive, and work both behind the scenes and directly with customers. The Academy is a three-year development journey intended to help early-career talent make an impact in customer-facing roles while developing their careers and leadership potential. After successfully completing the program, participants move into a direct customer-facing sales role in their market and continue to receive mentoring and coaching. Roles in scope include Account Executive and Solution Sales Executive, with solution focus areas spanning SAP Finance & Spend Management, SuccessFactors, Supply Chain Management, Customer Experience, Business Transformation Management, and Business Technology Platform and Business Data Cloud. This is a hybrid position. SAP’s general hybrid setup is three days a week in the office or on-site with customers or partners, subject to country-specific guidelines. The immersive program is expected to include four weeks in San Ramon, California, spread across two trips. Vacation will not be approved during some critical program periods. The position involves 0–50% expected travel.

Requirements

2–3 years of professional experience in a quota-carrying sales environment at a technology company, or in a role with significant exposure to business processes.
Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory.
A proven track record of building customer relationships and articulating value propositions.
A cooperative and productive approach to internal and external working relationships.
Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
Understanding of AI fundamentals, uses, and ethics to identify business problems that may be solved with AI.
Strong business acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with the global network.
Curious and agile mindset, passion for learning, and resilience in a fast-paced, evolving environment.
Strong problem-solving, project management, and creative-thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and initiative.
Availability for the program’s intensive phases; vacation will not be approved during some critical times.

Responsibilities

Prospect, qualify, sell, and close new business with existing and net-new customers.
Understand customers’ strategies, business goals, and desired outcomes to position SAP solutions and address business challenges.
Drive cloud revenue growth through dedicated sales efforts.
Complete the 10-month learn-and-apply program, including classroom learning and field phases with the sales team.
Learn to drive value across the customer lifecycle through solution adoption, ongoing renewals, and account expansion.
Participate in local-market onboarding, on-the-job training, and mentoring from a Senior Account Executive.
Work behind the scenes and directly with customers during the program.
Upon successful program completion, transition into a direct customer-facing sales role and continue receiving mentoring and coaching.