Account Executive

CVS Health•Island, KY

14d•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Pharmacy Account Executive (AE) for CVS Health, you will serve as the senior level liaison for PBM clients. This is an excellent opportunity to interface with Leadership both internally and externally. As a healthcare sales professional, you will use your expertise to grow our business through renewal, retention, and up-sell of existing clients. You will accomplish this through: Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery. Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills. Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting. Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities. Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities. Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal. Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health. Your success as a Pharmacy Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as a Pharmacy Account Executive will position CVS Health for long-term growth in the competitive PBM marketplace.

Requirements

5+ years of cumulative work experience or equivalent client-facing experience in healthcare.

Nice To Haves

Account Management experience or equivalent client-facing experience in pharmacy or PBM industry.
2 years of sales-specific experience
Experience managing employer group or health plan accounts.
Proficiency in Word, Excel, PowerPoint.

Responsibilities

Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery.
Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting.
Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities.
Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities.
Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal.
Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.