Account Executive

Blackfoot Telephone Cooperative Inc•St. Anthony, ID

4h•Hybrid

About The Position

This position is responsible for proposing and selling advanced communication products and services primarily to Enterprise / Mid-Market customers. This position is also responsible for managing the accounts after the sale to ensure customer satisfaction. Compensation for this role will be a mix of base plus commission.

Requirements

Knowledge of company policies and procedures.
Knowledge of current and emerging products and services and their value propositions.
Knowledge of general office practices and procedures.
Knowledge of time management and organizational skills.
Knowledge of marketing and sales practices and principles.
Skill to write original material, edit, proofread and finalize written material.
Skill to type 40+ wpm.
Skill to gather and report numerical data and produce statistical reports.
Skill to operate various office equipment such as a computer, copy machine, fax machine and multi-line telephone.
Ability to pass product exams (at a defined proficiency level) regarding product and service offerings (may be required).
Ability to work independently and within a team.
Ability to think analytically and be a problem solver.
Ability to sell products and services effectively.
Ability to meet monthly, quarterly and annual sales quota objectives/goals.
Ability to obtain and maintain a valid Montana driver’s license, have a good driving record and be insured under the Company insurance policy.
Ability to communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
Ability to work completely and accurately under time constraints and deadlines.
Ability to work in a fast pace environment and prioritize multiple work assignments.
Ability to read, analyze, and interpret reports.
Ability to provide excellent customer service.
Ability to maintain confidentiality of company records when required.
Ability to work in a safe and effective manner.
3+ years of outside sales in complex telecommunications, data, software, hardware, IT, etc. solutions, preferable in an outside sales environment.

Nice To Haves

Bachelor’s degree in marketing, business/sales, or related field

Responsibilities

Actively contact and engage Enterprise / Mid-Market, Small-to-Medium (SMB) businesses within the service territory providing a consultative sales approach to analyze and propose solutions that better serve the telecommunications needs of these customers.
Responsible for identifying potential products and services to be quoted and sold, which may require written proposals or product demonstrations as required.
Following the client’s agreement to purchase, prepare all necessary contract documentation and accurately complete the sales hand-off package, will interface with other departments within to ensure customer satisfaction with services provided.
Maintain ongoing customer relationships with periodic telephone and premise visits to ensure ongoing customer satisfaction with all services purchased.
Keep customers informed of new products, current upgrade offerings or changes to their telecommunication services.
Maintain accurate, up-to-date client account records and information including contacts, prospecting details, proposals status, forecasting revenue, and sales funnel history in conjunction with company Customer Relationship Management (CRM) software.
Participate in company-sponsored training and stay current with changes and developments in the telecommunications industry.
Gather competitive information on products and services, maintaining market awareness, and sharing this information with the sales team.
Represent company and our services at local or industry functions and community events, including after hours.
Strategically assess individual accounts to uncover applications and solutions for future solutions within the company.
Achieve or exceed sales quota on a monthly basis, as defined by the Company.
Perform other duties and responsibilities as required to fulfill job function or as assigned.