Account Executive - Employee Benefits

Lockton • Nashville, TN

3d

About The Position

Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space to build relationships, exceed client expectations, and help advance its Employee Benefits Practice. The Account Executive leads marketing, servicing, and strategic consulting efforts with prospective and current clients, and is accountable for developing and delivering strategic benefit solutions that meet client needs. Collaboration and support for colleagues, along with building and nurturing internal and external relationships, are important to the role.

The position includes strategic client planning and consulting, relationship management, account and vendor oversight, marketing and renewal coordination, negotiation, and new business development. The Account Executive also mentors and trains junior-level staff. The role may be eligible for an annual performance bonus based on organizational financial performance and the Associate's contributions.

Requirements

• Bachelor’s degree in business administration or a related field, and/or equivalent years of experience.
• At least 10 years of client service experience in a health and welfare or employee benefits environment, including at least 5 years at a consulting and/or brokerage firm.
• Experience presenting to clients.
• Experience servicing complex business transactions such as acquisitions, mergers, and divestitures.
• Current Life & Health license or ability to obtain one immediately.
• Strong knowledge of Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
• Strong verbal and interpersonal communication skills.
• Strong working knowledge and experience within the brokerage industry.
• Substantial experience marketing and servicing employer-sponsored insurance benefit plans.
• Extensive working knowledge of regulatory requirements for employer-sponsored plans.
• Understanding of industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside normal business hours as needed.

Responsibilities

• Provide clients with strategic planning and consulting advice, including producing Requests for Proposal, coordinating vendor responses, analyzing and comparing responses, and preparing client reports with recommendations.
• Maintain and enhance relationships with existing clients through proactive, creative, and ongoing contact initiatives.
• Proactively understand the requirements and needs of client accounts.
• Consult with clients to review investment options, vendor services, fees, strategies, and goals.
• Consult regularly with clients to review large claims, abnormal utilization results, and monthly claims experience.
• Review and issue profitability analyses on all fee-at-risk proposals.
• Develop and maintain dependable working relationships with carriers, broker servicing networks, and other providers.
• Oversee issue resolution between clients and vendors.
• Coordinate market selection for new and renewal business on designated accounts.
• Initiate and duplicate new-business report activities.
• Generate new business opportunities through cross-selling.
• Negotiate program terms and costs.
• Mentor and train junior-level staff.

Benefits

• Competitive pay and benefits.
• May be eligible for an annual performance bonus based on organizational financial performance and individual contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior