Account Executive, Employee Benefits

Gregory & Appel Inc•Indianapolis, IN

About The Position

Gregory & Appel is seeking an experienced Account Executive to lead renewals and manage a portfolio of employee benefits clients. The Account Executive serves as a trusted advisor and primary client contact, managing accounts with minimal Producer support while partnering with Producers on account strategy and new business. The role works closely with Account Managers, Operations, carriers, and other partners to retain and grow accounts. As part of the Employee Benefits team, the Account Executive advises employer clients on designing, placing, and managing group benefits programs. This includes leading annual renewals for medical, dental, vision, life, disability, and voluntary benefits; analyzing claims and utilization data, benchmarks, and plan designs; marketing programs to carriers and negotiating terms; and recommending options. The position also supports open enrollment, employee communications, benefits administration and technology, and compliance with ACA, ERISA, and COBRA. The Account Executive owns assigned renewals from planning through recommendation, builds long-term client relationships, leads renewal meetings, coordinates internal teams and external partners, resolves client issues, identifies coverage gaps and cross-sell opportunities, and supports Producers with new business. The role also maintains accurate account records and stays informed about market, carrier, and regulatory developments. Travel is required as dictated by the role and client needs, including meetings and open enrollment support.

Requirements

At least 5 years of insurance experience in account management, underwriting, producing, consulting, or client service in employee benefits.
Proven ability to independently manage client accounts and relationships.
Strong presentation and facilitation skills, including with senior executives and employee groups.
Excellent organization, attention to detail, and communication skills, with the ability to manage multiple accounts and deadlines.
Analytical and problem-solving skills, including the ability to explain complex financial and plan information clearly.
Active Life & Health license.
Proficiency with Microsoft Office and Applied Epic or a similar agency management system.
Willingness to pursue continuing education and professional development.
Willingness and ability to travel as required by the role and client needs, including for meetings and open enrollment support.

Nice To Haves

Bachelor’s degree; equivalent education and experience are considered.

Responsibilities

Own assigned renewals from start to finish by setting timelines, gathering data, reviewing options, negotiating with carriers, and presenting recommendations.
Build long-term client relationships and proactively engage clients throughout the year.
Lead renewal meetings and coordinate internal teams, carriers, and vendors to deliver on commitments.
Resolve client issues and escalations with a solutions-oriented approach.
Identify coverage gaps and cross-sell opportunities, and partner with Producers on new business and referrals.
Keep accurate account records in agency systems and stay current on market, carrier, and regulatory developments.
Lead annual renewals for group medical, dental, vision, life, disability, and voluntary benefits.
Prepare renewal strategies using claims and utilization data, benchmarking, and plan design analysis.
Market programs to carriers, negotiate terms, compare proposals, and recommend suitable options to clients.
Guide clients through open enrollment, employee communications, benefits administration, and technology needs.
Help clients stay current with benefits compliance, including ACA, ERISA, and COBRA.
Support new business with proposals, submissions, and prospect and finalist meetings.