Account Executive

Pace® Analytical Services•PAS - Remote (OH), IN

3d•Hybrid

About The Position

Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention. Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Requirements

Bachelor’s degree in business, chemistry, operations, or a related field; AND two (2) years of customer-facing or support experience, including work with complex programs or operations; OR an equivalent combination of education, training, and experience.
Continued employment is contingent upon maintaining all required licenses and certifications in active status.
Valid Driver’s License
Principles and techniques of effective sales and account management.
Sales program administration, policies, and procedures.
Methods for resolving customer issues and sales-related challenges.
Applicable sales laws, regulations, and compliance standards.
Understanding of testing services, equipment, and processes.
Computer systems and applications related to sales and customer management.
Project team collaboration and coordination principles.
Effective communication practices for customers and internal stakeholders.
Proper business English, including grammar, spelling, and punctuation.
Performing professional-level sales activities across multiple accounts and markets.
Managing and supporting sales functions and initiatives.
Training and supporting others on sales processes and procedures.
Contributing to project planning and execution as both a team member and individual contributor.
Interpreting and applying laws, regulations, and industry standards.
Preparing reports, proposals, and business correspondence.
Exercising sound judgment and independent decision-making.
Demonstrating professionalism, tact, and discretion in all interactions.
Delivering effective presentations to a variety of audiences.
Contributing to team and organizational goals.
Building and maintaining strong customer and internal relationships.

Responsibilities

Increase market share through new business development and expand wallet share within existing accounts in the assigned territory.
Visit customer locations to evaluate needs and promote services.
Maintain accurate customer records using automated systems.
Negotiate pricing, terms of sale, and service agreements; prepare quotes and bid specifications.
Engage prospective and existing customers to identify how products and services meet their needs.
Provide analysis, interpretation, and guidance to customers and internal stakeholders regarding sales policies, programs, and practices.
Recommend product or service solutions based on customer needs and technical capabilities.
Gather customer feedback and coordinate internal resources to ensure timely and effective responses.
Analyze sales data, performance metrics, and customer trends; present insights and recommendations to customers and management.
Ensure accuracy of sales and operational data through audits, reviews, and system checks; resolve discrepancies as needed.
Support development and execution of sales or cross-functional projects, including budgets, timelines, and resource planning.
Interpret and apply company policies, procedures, and relevant laws and regulations.
Contribute to team effectiveness and customer satisfaction through continuous improvement and collaboration.
Promote and support Pace Analytical’s mission through professional, cooperative interactions that foster a positive work environment.