Account Executive, Client Leadership

dentsu•Chicago, NY

4d•Onsite

About The Position

The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly. You will be an integral part of daily client communication as it relates to key information regarding assets, status meetings, and overall project knowledge and process. You will become a trusted partner to the internal team as well as clients proven through your ability to accomplish tasks thoughtfully and work collaboratively towards a common goal. You should always be looking for more opportunities to work on various types of projects/productions to further develop your skills and demonstrate how you can lead the team through a successful campaign from start to finish.

Requirements

1+ years account management experience
1+ years creative agency experience
Strong attention to detail and quality
Ability to solve problems creatively
Effectively writes clear, concise logical internal and client documents
An understanding of the social and digital development and production processes

Responsibilities

Be the day-to-day resource for clients on projects as well as general inquiries, requests, etc., builds a solid rapport with appropriate clients
Partner with clients for strategic and executional needs
Demonstrate mature leadership in difficult situations, escalate client difficulties appropriately
Consistently manage projects and assignments independently and can proactively and creatively resolve problems/issues along the way
Understand when and how to keep Account Supervisor informed on key project details, when to get AS management feedback
Effectively sell agency strategies, creative and points of view