Account Executive, Client Services

InfluencerNew York, NY
Hybrid

About The Position

As an Account Executive, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service, supporting your team by keeping the wheels on the bus - keeping the team organized throughout campaign execution, ensuring all creator contracts are sent and countersigned, supporting team members in reviewing concepts and content, flagging when content is live, and confirm all details are in for creator payments. Be part of one of the fastest-growing Global influencer marketing agencies. The chance to work on key clients with a vast array of campaign elements including different platforms, creator types, paid strategy, affiliate marketing, measurement, and strategy. Joining the business at a time of growth and expansion in the NA (North America) region.

Requirements

  • Minimum of 1 year experience in an influencer marketing role
  • Must have experience sourcing creators and executing campaigns
  • Must be a self-starter who is eager to jump in and learn
  • Strong organization skills and meticulous about meeting deadlines with excellent attention to detail.
  • High energy and ability to multitask, with a real ability to quickly prioritize across several projects.
  • A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others.
  • Able to build strong rapport and relationships both internally and externally
  • The ability to remain calm under pressure.
  • Not afraid to roll the sleeves up and get involved with day-to-day tasks when required
  • Strong presentation and communication skills
  • Basic understanding of campaign execution and reporting metrics (impressions, views, CPM, VCR, ER, etc.)

Nice To Haves

  • Experience working with Travel and CPG Food & Bev clients is a plus!

Responsibilities

  • Support with the day-to-day management of our campaigns, with a focus on key social platforms including; TikTok, YouTube, Meta (FB + IG) Pinterest, & Snap.
  • Reviewing creator content to ensure it meets campaign briefing requirements and expectations against approved creative concept treatment.
  • Continue to foster expert knowledge of the creator community.
  • Responsible for building and nurturing relationships with creators, and managing comms with creators and talent management agencies as needed by your campaign team.
  • Support the campaigns team with strategic creator research, vetting, sourcing and outreach ensuring relevancy and diversity.
  • Oversee and manage campaigns via our platform, Waves, including contracting, brief & content uploads, creator payments, and reporting inputs.
  • Ensuring all campaigns are set up correctly across data sources to ensure Waves, TikTok One (TTO), and campaign trackers are consistent.
  • Supporting senior team members with daily campaign statuses and updates.
  • Work on end-of-campaign reports alongside Account Managers and Senior Account Managers to ensure we exceed client expectations.
  • Continuously focus on best in class client service and output of work for our partners.

Benefits

  • 401k Plan (eligible after your first 90 days of employment)
  • Medical, Dental & Vision plans provided with United Healthcare
  • Career Framework approach to leveling to ensure our compensation and progression is competitive
  • 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)
  • Office first hybrid approach with 2 days in our NY HQ (Flatiron)
  • Yearly tenure celebrations
  • Company wide offsites, seasonal celebrations and events
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