Account Executive - Chicago/Northwestern Indiana

Nazdar•Gurnee, IL

About The Position

Nazdar is seeking an Account Executive for its Graphics & Industrial Team, based in the Chicago area or Northwestern Indiana region. The role manages major accounts, meets customer needs, maintains current business, and identifies further sales opportunities for screen ink and supplies, inkjet equipment, and inkjet ink. The Account Executive partners with an Inside Sales counterpart to coordinate customer support, including in-person coverage when needed. The position combines account management and business development across an assigned geographic territory. It involves building relationships with customer decision makers and influencers, presenting product solutions, identifying customer needs, maintaining sales opportunities and customer records in the CRM, coordinating pricing and credit matters, and collaborating with technical, quality, operations, and customer service teams to resolve issues. Travel to customer locations and industry trade shows is required as part of the work.

Requirements

High school diploma or GED.
Previous sales experience with a proven history of sales growth.
Strong experience with Microsoft Outlook, Excel, and Word.
Excellent communication skills, including clear and effective communication with customers, supervisors, and peers.
Strong computer skills and ability to learn new systems.
Self-driven and results-oriented, with a clear focus on high-quality results.

Responsibilities

Manage assigned accounts and conduct business development activities within a geographic sales territory.
Build relationships with decision makers and key influencers at assigned accounts and targeted prospects.
Introduce and demonstrate product solutions, emphasizing features and benefits that meet customer requirements.
Conduct customer conversations to identify needs and pain points.
Plan sales calls to manage account coverage and pursue new business effectively.
Maintain an active sales opportunity pipeline for assigned accounts and targeted prospects in the CRM.
Track customer activity, purchase history, service levels, and vendor-managed inventory programs to identify sales opportunities.
Maintain accurate and current customer contact and demographic records in the CRM.
Provide regular updates to the Regional Sales Manager about business development opportunities and competitive threats.
Travel throughout the assigned territory to support current customers, advance business opportunities, and resolve problems.
Work with the Regional Sales Coordinator on customer price lists and quotations in accordance with discounting guidelines.
Engage the Regional Sales Manager when additional price deviations are needed to meet competition.
Work with the Regional Operations Manager and Corporate Credit Manager to establish and communicate customer credit terms in accordance with company policy.
Coordinate with technical service and quality personnel to investigate and resolve customer application and product performance issues.
Coordinate with operations and customer service personnel to resolve delivery, ordering, invoicing, and other service issues.
Attend industry trade shows within and outside the assigned territory to support company or vendor-partner business development.