Account Executive, Public Safety

T-Mobile USA•Edina, MN

About The Position

This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for first responders. The Account Executive generates sales opportunities, renews contracts, analyzes accounts, and maintains accurate data entry and system navigation. The role requires continuous training to maintain product knowledge and meet productivity and sales goals based on defined metrics. Success is measured by achieving sales targets, customer retention, and adherence to ethical and professional standards. The work supports delivery of public safety solutions and high standards of service for customers in critical sectors. Travel is required. The position is not DOT-regulated or safety-sensitive. The total target cash pay range is $109,700–$197,800, inclusive of target incentives; the base pay range is $65,820–$118,680. Actual pay varies based on factors such as work location, qualifications, and experience.

Requirements

High school diploma or GED.
Collaboration skills.
Communication skills.
Contract renewal skills.
Customer relationship management (CRM) skills.
Detail-oriented.
Microsoft Office skills.
Presentation skills.
Problem-solving skills.
Sales analysis skills.
Telecommunications knowledge.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

2–4 years of experience selling within the public safety vertical.
2–4 years of experience in the public safety industry.
2–4 years of demonstrated sales success in business-to-business (B2B) sales.
2–4 years of experience in the wireless industry, telesales, or technical sales.

Responsibilities

Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries.
Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively.
Perform accurate and efficient data entry, system navigation, and independent analysis to support account management.
Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards.
Meet or exceed productivity and sales goals through consistent performance monitoring and improvement.
Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment.
Perform other duties or projects as assigned by business management.

Benefits

Competitive base salary and compensation package.
Annual stock grant.
Employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Medical insurance.
Dental insurance.
Vision insurance.
Flexible spending account.
Paid time off.
Up to 12 paid holidays.
Paid parental and family leave.
Family building benefits.
Back-up care.
Enhanced family support.
Childcare subsidy.
Tuition assistance.
College coaching.
Short- and long-term disability coverage.
Voluntary AD&D coverage.
Voluntary accident coverage.
Voluntary life insurance.
Voluntary disability insurance.
Voluntary long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.