Account Executive
About The Position
As an Account Executive in Cincinnati, you will be responsible for managing key relationships with a targeted portfolio of existing clients, ensuring their ongoing success while identifying opportunities for growth. This role is relationship-focused, supporting and growing existing client partnerships while partnering closely with Territory Business Managers on expansion opportunities. ImageFIRST is the largest national provider of healthcare laundry and linen rental services, growing fast and looking for talented sales professionals to help expand our impact. ImageFIRST offers stability and long-term opportunities within the healthcare industry.
Requirements
- 1 to 3 years of experience in sales, account management, or a client-facing role
- Experience supporting existing accounts and managing customer relationships
- Proficiency in Microsoft Office Suite, Word and Excel required
- Strong decision-making and problem-solving skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- High sense of ownership with strong attention to detail
- Self-motivated with a willingness to learn and grow within the organization
- Team-oriented mindset with the ability to collaborate effectively with colleagues and clients
Responsibilities
- Successfully complete the 13-week onboarding success track
- Manage and grow key relationships within a defined portfolio of existing clients
- Meet or exceed quarterly new business growth targets
- Ensure invoice accuracy and resolve discrepancies promptly
- Strategically position clients for seamless contract renewals
- Foster long-term client relationships through proactive support and engagement
- Drive customer loyalty by delivering exceptional service and resolving issues efficiently
- Collaborate with Customer Advocates, Service, and Production leadership to maintain high-quality service delivery
- Participate in all required sales meetings and training sessions
- Develop and maintain analytical reports as requested by management
- Design and execute a Goodwill Plan to strengthen relationships within key accounts
- Lead quarterly business reviews with key stakeholders
- Conduct monthly field rides with the Territory Business Manager
- Participate in weekly phone outreach sessions in partnership with Outside Sales Specialist
Benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off & holidays
- Pet, legal, and hospital indemnity insurance options
- A collaborative, value-driven culture with real opportunities for career growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
