Account Executive (NE)

Prismatik•Morrisville, NC

7d•Onsite

About The Position

The Account Executive will be responsible for developing new prospects and interacting with existing customers primarily by phone and trade shows to increase sales of Glidewell’s CAD/CAM systems. This role involves arranging and providing product demonstrations, establishing product relationships with accounts and distributor field representatives, and understanding customer needs to provide relevant solutions. The Account Executive will analyze customer choices and financial capacities, suggest suitable products, and work towards achieving sales deals and high customer satisfaction. Collaboration with field technicians and installation teams is crucial, as is providing phone support and conducting field visits as needed. The role also includes managing customer concerns, driving adoption of glidewell.io systems and events, and collaborating with partners like Align/iTero to drive mutual sales. Maintaining industry contacts, delivering sales pitches, discovering new business opportunities, and sponsoring seminars are also key responsibilities. This position requires a Bachelor's degree in Marketing or a related field, a minimum of five years of sales experience, and at least two years of B2B sales experience. Outside sales experience is preferred, and prior experience in the dental or medical device industry is a plus.

Requirements

Minimum of five (5) years of experience in sales.
Minimum of two (2) years of B2B sales experience.

Nice To Haves

Bachelor’s degree in Marketing or related field preferred.
Outsides sales experience preferred.
Previous experience in the dental industry or medical device industry a plus.

Responsibilities

Develops new prospects and interacts with existing customers primarily by phone and trade shows to increase sales of Glidewell’s CAD/CAM systems.
Arranges and provides shipment and demonstration of products by sales personnel.
Establishes and builds product relationships with accounts and distributor field representatives.
Understands needs and expectations of customers; provides relevant solutions.
Analyzes choices and financial capacities of customers; suggests suitable products.
Attains sales deals and achieves high levels of customer satisfaction.
Partners with field technicians and installation team members to ensure goals are met.
Provides support to customers over the phone; conducts field visits as necessary.
Manages and responds to customer concerns and problems.
Drives adoption and usage of products currently available for glidewell.io system.
Drives course registrations to glidewell.io events.
Collaborates with Align/iTero partners to build strong relationships and drive sales for both parties.
Develops and maintains contacts within industry to provide information and remain abreast of competitors’ activities.
Creates and confidently delivers sales pitch that highlights the superiority of the company’s products and builds brand awareness.
Maintains initiative to discover and attract new business in a manner that is professional, efficient, and honest.
Sponsors seminars and continuing education programs as well as provides studies and product information to customers as necessary.
Performs other related duties and projects as business needs require at the direction of management.