Mid-Level Account Executive (US)
About The Position
At parcelLab, we help leading retailers turn post-purchase moments into experiences customers remember, and come back for. Our platform is used by brands like LEGO, Pandora, Yeti, SharkNinja and IKEA to power post-checkout communication, drive retention, and build long-term loyalty. We’re hiring an Mid-Level Account Executive to join our US sales team (Central & East Coast preferred). This is a true enterprise role: complex sales cycles, senior stakeholders, and high-value deals with some of the most sophisticated retailers in the region. You’ll own a set of strategic enterprise accounts and run end-to-end, value-led sales processes — from early discovery through to close. Engage in high-impact multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success. This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.
Requirements
- Strong experience selling B2B SaaS at enterprise level
- Proven success selling into large retailers or consumer brands
- Track record of closing complex, high-value, multi-stakeholder deals
- Comfortable owning pipeline generation alongside SDR support
- Commercially sharp, with experience building value-based business cases
- Familiar with structured sales methodologies (e.g. MEDDICC)
- Clear, confident communicator with senior executive presence
Nice To Haves
- Success selling into US markets.
- Experience in ecommerce, CX, martech or logistics tech
- Scale-up experience
- Additional European languages
Responsibilities
- Build and own a healthy enterprise pipeline across a defined region or account set
- Lead senior-level, consultative conversations focused on business outcomes
- Run deep discovery and translate customer challenges into clear value stories
- Build ROI-driven business cases and commercial proposals
- Navigate complex buying groups, legal and procurement processes
- Coordinate internal teams to move deals forward
- Forecast accurately and communicate clearly with sales leadership
Benefits
- Competitive compensation and commission structure
- Remote-first culture with flexible work environment
- Collaborative, inclusive, and ambitious culture
- Plenty of room for your own ideas...space to try, fail and learn!
- Comprehensive 30-60-90 day onboarding plan
- Latest MacBook or PC provided
- Option to work entirely from home, in an office, or a mix
- Co-working space costs covered if not near an office
- Career development opportunities, including Leadership Development Program and Mentorship Program
- Online language courses and budgets for further training
- Free meditation, mindfulness and coaching sessions via TELUS.health
- Regular company retreats, parcelLab events, local and regional meet-ups, and team off-sites
- Part of a motivated, diverse and international team
- Great rating for company culture and employee experience on Glassdoor
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
