Account Executive

Use Pylon • San Francisco, CA

27d • Onsite

About The Position

Become the first sales hire at Pylon. Pylon is a startup backed by Y Combinator and General Catalyst building the next-generation support system, aiming to replace products like Salesforce Service Cloud and Zendesk. Currently, all sales work has been handled by the founders, and prospects are inbound. The role will involve selling high-volume deals primarily to early-stage B2B tech companies (under 500 employees), with the potential to expand to more industries and company sizes as the product matures. Pylon is backed by Y Combinator and General Catalyst, has a team of 9 engineers, and is located in-person in San Francisco (Mission Bay). The current sales process involves inbound prospects booking a demo, a first sales call, opening a shared Slack channel for qualified prospects, assisting with onboarding, running a 1-2 week trial, and then negotiating and closing deals.

Requirements

• 2+ years sales experience
• Have sold products priced in the $5-20k/yr range
• Located in the SF and willing to commute to the office

Nice To Haves

• Sold B2B SaaS
• Sold to tech companies
• Sold to customer support or success personas

Responsibilities

• Sell high volume deals to early-stage B2B companies (< 500 employees) in tech.
• Expand sales to new industries and company sizes as the product matures.
• Conduct first sales calls with inbound prospects.
• Open up a shared Slack channel for qualified prospects.
• Help prospects onboard and run a 1-2 week trial.
• Negotiate and close deals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed