Account Executive

Rogers Communications•Toronto, ON

24d•Onsite

About The Position

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: What you'll be doing: Responsible for growing and managing the business within a defined base of existing verticals such as Long Term Care, Universities, Colleges, Condos, Stratas, Rental MDUs, Executive Suites Focus on maintaining relationships with current bulk base and renewing contracts as they reach maturity Ability to manage multiple product portfolios, demonstrate continued growth and ability to cross sell Meet and exceed annual sales quota requirements that include Renewal Units, New Bulk & MRR Act as the single point of contact selling & servicing an integrated suite of Rogers Connected Home (Bulk Internet, Access Agreements, Marketing Agreements) Must be a strong team player and ability to work within a “team selling” environment Large focus on building relationships with business owners, C-level Executives, and key stakeholders within all assigned accounts & projects Must have strong communication skills with business acumen to maintain conversations about client strategy, challenges, strategic imperatives and asset management Demonstrated knowledge of modern selling techniques and virtual account management skills High quantity of in person meetings are required to support this role – up to 25% of the role in the field is required to exceed KPIs Partner with key internal stakeholders to develop customized value propositions where needed Responsible for creating and generating customer pricing quotes, RFP’s, Connected Home & Rogers Business proposals, and quarterback internal business case reviews for required governance approvals Responsible for pro-active understanding the following: forecasting, account planning, competitive intelligence, industry trends, executive briefing, expense management, and various administrative responsibilities when required.

Requirements

University degree or equivalent expertise
5 to 10 years sales experience in Mid-Market / Strategic Segments with preference of selling experience to major accounts
Must be trustworthy, have strong Business Acumen, likeable & customer focused on helping customers solve problems & achieving their desired goals & outcomes
Selling telecom services would be considered an asset (Bulk, Wireless, IoT, Wireline, Data Centre + Cloud, Managed & Professional Services, Cloud based Phone systems)
Experience in Microsoft 365, Teams, PowerPoint, Excel, Word & Salesforce CRM
Seasoned communicator both verbally & written
Technology driven (understand market trends)
Proven interpersonal skills
Proven aptitude for implementing sales strategies
Be self-motivated, results orientated & accountable for the development of new business
Positive team member and contributor
Proven funnel management experience
Experienced presenting to Executives (Internal/External)

Responsibilities

Responsible for growing and managing the business within a defined base of existing verticals such as Long Term Care, Universities, Colleges, Condos, Stratas, Rental MDUs, Executive Suites
Focus on maintaining relationships with current bulk base and renewing contracts as they reach maturity
Ability to manage multiple product portfolios, demonstrate continued growth and ability to cross sell
Meet and exceed annual sales quota requirements that include Renewal Units, New Bulk & MRR
Act as the single point of contact selling & servicing an integrated suite of Rogers Connected Home (Bulk Internet, Access Agreements, Marketing Agreements)
Must be a strong team player and ability to work within a “team selling” environment
Large focus on building relationships with business owners, C-level Executives, and key stakeholders within all assigned accounts & projects
Must have strong communication skills with business acumen to maintain conversations about client strategy, challenges, strategic imperatives and asset management
Demonstrated knowledge of modern selling techniques and virtual account management skills
High quantity of in person meetings are required to support this role – up to 25% of the role in the field is required to exceed KPIs
Partner with key internal stakeholders to develop customized value propositions where needed
Responsible for creating and generating customer pricing quotes, RFP’s, Connected Home & Rogers Business proposals, and quarterback internal business case reviews for required governance approvals
Responsible for pro-active understanding the following: forecasting, account planning, competitive intelligence, industry trends, executive briefing, expense management, and various administrative responsibilities when required.