Account Executive - Retirement 401(k) Services

Paychex•Bridgeport, CT

About The Position

The Account Executive sells Paychex retirement plan and flexible spending account products and services by developing new clients and expanding the client base to increase profits in the Human Resource Services organization. The role identifies customer needs, presents Paychex solutions to key stakeholders and decision makers, and works to increase revenue and market share through the company's go-to-market sales strategy. Client interaction may be in person or virtual, according to client preference. The position develops referral relationships, particularly with financial advisors and registered investment advisors, and uses prospecting and local marketing activities to generate new business. It analyzes prospects’ needs, recommends appropriate products or refers them to the appropriate party, and supports client satisfaction and retention by resolving problems and complaints. The role also maintains accurate sales records, paperwork, and expense reports, represents Paychex positively, and builds technical, competitive, and sales knowledge through examinations, training, and self-study. Travel outside the assigned geographic territory may be required for conferences, training, or regional and national meetings.

Requirements

High school diploma.
Less than one year of relevant Paychex experience, along with successful completion of required training programs and/or certification by senior sales management.
Two years of relevant sales or sales management experience.

Responsibilities

Present Paychex retirement plan and flexible spending account products and services to final decision makers and end users to close new sales.
Use the Go-to-Market Sales Strategy to identify customer needs and present Paychex solutions to stakeholders and decision makers, in person or virtually according to client preference.
Schedule appointments with and visit current and potential referral sources, especially financial advisors and the registered investment advisor community, to secure referrals.
Prospect by telephone, direct mail, seminars, current client visits, and other local marketing programs directed by Sales management.
Analyze prospects’ needs and interests, determine appropriate products, and refer prospects to the appropriate party when necessary.
Expedite resolution of client problems or complaints to support client satisfaction and retention.
Complete and submit accurate new-business paperwork and expense reports by deadlines set by Sales management.
Enter prospects, sales, and client notes into Salesforce.com.
Represent the Corporation positively to clients and the community.
Develop technical, competitive, and sales knowledge to improve lead generation, presentations, and closing skills.
Complete SAFE examinations and participate in training and self-study modules to progress toward becoming a Senior Retirement Plan Sales Representative.
Travel outside the geographic territory when required for conferences, training sessions, and regional or national meetings.