Account Executive

Alchemy•New York, NY

11d•Hybrid

About The Position

As an Account Executive at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You will be responsible for owning the entire sales process and have the opportunity to partner with teammates across the company, including leadership and our founders. This opportunity offers immense growth and learning opportunities as we enter a new and exciting phase of the company!

Requirements

Ability to be in office in SF or NYC 3x a week
4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders
Knowledge and passion for the crypto/blockchain industry
Self-starter attitude and the ability to execute new ideas with autonomy
Strong desire to work in sales at an early-stage startup
Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts
Experience driving technology adoption and creating long term transformational account strategies
Ability to operate independently and proactively in an effort to source and progress new business
Proficiency using CRM software, forecasting, and opportunity management
Excellent listening, verbal and written communication skills
Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
Experience managing numerous requests and time demands concurrently

Responsibilities

Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction
Engaging with potential customers, understanding their needs, and explaining how the product solves their needs
Reaching out to new leads via various communication channels and getting them excited for an introductory call
Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)
Tracking, analyzing, and finding ways to improve campaigns and the sales process
Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
Refine and establish processes to support our business’s evolving needs
Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals
Create & articulate compelling value propositions
Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input
Provide customer feedback to the product and engineering teams and inform product development
Work with support and communicate with customers both pre and post-sales
Maintain a healthy sales pipeline
Respond and communicate quickly with customers
Ensure customer satisfaction