Account Executive - Public Sector - Education / Research industry

Microsoft•De, DE

About The Position

The Account Executive for the Public Sector - Education / Research industry serves as the commercial leader within the Account Team Unit, partnering with the account strategist to define and drive an end-to-end AI technology vision across Microsoft's portfolio. The role works with public sector customers to advance digitalization strategies, increase cloud adoption, meet regulatory requirements, and improve efficiency and outcomes. It also offers the opportunity to deepen public sector industry expertise, business acumen, selling skills, and deal-structuring capabilities. The Account Executive engages C-suite leaders and decision makers, builds customer and internal relationships, and coordinates extended virtual teams and stakeholders with industry expertise. The role develops and executes strategies to secure customer buy-in, identify and pursue new opportunities, accelerate digital transformation, and communicate the value of Microsoft solutions relative to competitors, particularly regarding sovereignty and innovation.

Requirements

Bachelor's or master's degree in Business, Technology, or a related field, plus several years of experience in a public sector industry (such as healthcare, government, or education), strategy consulting, or driving digital transformation; equivalent experience is also accepted.
Fluency in German is required.

Responsibilities

Speak with C-suite leaders to determine an AI strategy.
Expand networks of key internal partners to support execution of core tasks and account transactions.
Coordinate responses to potential customer-satisfaction issues, identify root causes, remove blockers, and establish recovery plans to improve the customer experience.
Lead and coordinate extended virtual teams and key stakeholders with industry expertise to expand customer relationships.
Educate decision makers in assigned accounts about Microsoft's value proposition in relation to their business objectives.
Develop strategies to secure buy-in and execute plans, and identify new opportunities within assigned accounts.
Implement strategies to engage stakeholders and sell opportunities and usage of Microsoft solutions.
Build and maintain knowledge of Microsoft's product landscape, solutions, and strategy in the customer's industry.
Lead industry and digital-transformation acceleration to identify and create demand and deliver customer solutions.
Drive new opportunities, lead internal teams to accelerate customer digital transformation, and lead discussions about the value of Microsoft solutions over competitors, particularly regarding sovereignty and innovation.