Account Executive

MacDonald-Miller Facility Solutions • Pasco, WA

12d • $70,000 - $90,000 • Onsite

About The Position

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1,600 employees across 14 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:
New construction – Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices
Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies
Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
Building performance – Control systems, fault detection, energy services and remote monitoring
People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration, Dedication, Safety, Community, Innovation, and Fun!

Requirements

• A track record of understanding of Mechanical Systems and how they operate.
• Expertise leveraging a deep understanding of HVAC and plumbing systems in medical and critical environments to explain services to existing clients.
• College degree and/or 5+ years of relevant work experience.
• Solid understanding of customer relationship management software and MS Office & Excel.
• Highly collaborative with strong communication skills.
• Passionate with a can-do attitude.
• Self-Motivated with tons of initiative.
• A top tier problem solver.

Nice To Haves

• Past Mechanical experience is a plus.

Responsibilities

• Meet with identified Healthcare customers on an assigned cadence to review, enhance and/or identify opportunities.
• Act as a point of contact with existing customers to answer queries, increase client satisfaction and address clients’ needs while providing education on the services we offer.
• Consult with customers to develop goals and success criteria and a strategy to convey value that leads to sales renewals and upselling opportunities.
• Communicate and identify all the services MacDonald-Miller has to offer at an established building to facility managers, property managers, building owner and business owners.
• Collaborate with sales team to identify and grow opportunities within a building or account.
• Ensure CRM is updated and that you provide timely and successful delivery of solutions according to customer needs and objectives.

Benefits

• Medical, dental, and vision insurance (coverage available for dependents with shared premium).
• 401(k) retirement plan with company matching.
• Paid time off (vacation, sick time, and holidays).
• Disability income protection, including short-term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree