Account Executive

Giant Communications•Holton, KS

28d•Onsite

About The Position

The Account Executive position is responsible for executing sales strategy, initiating contact with existing and potential customers, identifying needs and selling appropriate services to meet those needs, closing contracts at defined monthly goals, and ensuring customer satisfaction. This role involves managing assigned accounts and renewals, developing new business relationships through cold calling and company leads, and obtaining signed service contracts to meet or exceed quotas. The Account Executive will also manage and maintain the CRM database for prospect information with 100% accuracy, provide accurate forecasts and sales metrics to management, and up-sell existing customers with new products and technologies. Attendance at sales meetings, conference calls, trainings, and coaching sessions is required. The position involves calling prospective customers to establish buying cycles, understand customer needs, and build relationships, as well as preparing sales information and identifying buying influences and purchasing criteria. The Account Executive will secure sales considering expected service delivery dates, identify revenue opportunities within customer communities, and prospect, qualify, and generate sales within established trading partners. The role ensures planning, account qualification, and needs analysis at all prospect levels, identifies appropriate contacts, and qualifies and drives leads through the sales CRM. Responding to customer requests for information, giving sales presentations, and engaging in technical discussions through demonstrations are key responsibilities. The Account Executive must remain knowledgeable about changes and developments in the telecommunications industry and perform other duties as assigned.

Requirements

At least one year of experience in a related field preferred
One year of telecommunications experience preferred
Associate’s degree in Business or related field preferred
Business Acumen
Communication Proficiency
Customer/Client Focus
Results Driven
Technical Capacity
CPNI and other sensitive customer information
Sales offices

Responsibilities

Manage assigned accounts and renewals
Develop and managing new business relationships with targeted leads through cold calling, and company leads
Obtaining signed service contracts from new customers in effort to meet and/or exceed all quotas
Managing and maintaining CRM database for all prospect information to 100% accuracy
Providing management with accurate forecast, funnel and all additional required activity/sales metrics
Up-selling existing customer base with new products and/or technologies
Attending sales meetings, conference calls, trainings and coaching sessions with the Manager of Customer Operations.
Call prospective customers and establish buying cycles, customer needs, and create a customer/provider relationship
Prepare sales information for customers
Establish buying influences and purchasing criteria for assigned accounts
Secure sales while taking into consideration expected service delivery dates
Identifies revenue opportunities within customers' communities through communications, programs, and other activities as needed
Prospects, qualifies, and generates sales within the company’s established trading partners
Ensures planning, accounts qualification, and needs analysis at all prospect levels
Identify appropriate contacts, qualify, and drive leads through the sales CRM
Responds to requests from customers for information and gives sales presentations
Engages in technical discussions with potential clients through demonstrations and presentations
Remains knowledgeable and up-to-date on changes and developments in the telecommunications industry
Performs other duties as assigned