Account Executive

UPSKitchener, ON
CA$58,044 - CA$60,744Onsite

About The Position

The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role involves identifying sales opportunities, increasing revenue, and ensuring excellent customer service. The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer needs.

Requirements

  • Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
  • Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to thrive in high-pressure environments and manage a high workload.
  • Strong time management skills, attention to detail, and customer service orientation.
  • Must have their own vehicle to ensure they are able to travel between different locations as needed to support the business.

Responsibilities

  • Develop and grow revenue through customer visits and proactive outreach.
  • Identify new sales opportunities and strengthen existing client relationships.
  • Follow up on leads generated through internal teams and customer inquiries.
  • Address service challenges, resolve claims, and ensure customer satisfaction.
  • Provide market insights, competitive analysis, and feedback to the Area Sales Manager.
  • Manage multiple tasks efficiently and adapt to flexible working hours when needed.

Benefits

  • Health and dental coverage
  • Group insurance plan
  • Paid vacation
  • Employee stock purchase plan
  • Unlimited opportunity to grow within the company
  • Training and Development
  • Extended health, dental, and vision benefits
  • Employee discounts
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