Account Executive - Product Expansion & Growth

Super Dispatch
$40,000 - $50,000Remote

About The Position

Super Dispatch is looking for a strategic, growth-minded Account Executive - Product Expansion & Growth with 4+ years of B2B SaaS sales or account management experience. In this role, you will be the driving force behind expanding our revenue footprint within Super Dispatch’s deeply loyal, established customer base. Instead of hunting for net-new logos, your mission is to cross-sell our high-value premium products, like SuperProtect (specialized cargo and liability protection), SuperAgent (our advanced AI-powered dispatch and communication assistant), and other emerging ecosystem tools. You will own the expansion pipeline within our existing customers, helping them unlock the full power of a fully integrated Super Dispatch experience.

Requirements

  • 4+ years of quota-carrying sales experience, specifically in SaaS Account Expansion, Cross-Selling, or Strategic Account Management.
  • A proven track record of upselling new product lines into an existing customer base is required.
  • Direct experience in the logistics, freight-tech, automotive supply chain is preferred.
  • Deep familiarity with the pain points of both auto shippers and carriers is essential.
  • Exceptional relationship-building and consultative sales skills.
  • You know how to leverage an existing business relationship to run a discovery process on secondary pain points (like risk management or operational bottlenecks).
  • You understand that existing customers require a "trusted advisor" approach.
  • You can articulate how adding SuperProtect protects a carrier’s bottom line, or how SuperAgent helps a broker handle twice the load volume without hiring more staff.
  • Candidates must be U.S. citizens.

Nice To Haves

  • Direct experience in the logistics, freight-tech, automotive supply chain is preferred.

Responsibilities

  • Drive Account Expansion: Target and close cross-sell opportunities within our massive existing customer base of shippers and carriers, turning single-product users into multi-product users.
  • Position Premium Products: Pitch the value propositions of SuperProtect and SuperAgent, effectively demonstrating how integrated cargo insurance and AI automation mitigate risk, save hours of manual labor, and drive profitability.
  • Data-Driven Account Mapping: Analyze customer usage data and health scores to identify accounts that are primed for expansion (e.g., a carrier moving high volumes who needs SuperProtect, or a busy broker who needs SuperAgent to scale operations).
  • Conduct High-Impact Demos: Run highly targeted demonstrations for existing users, showing them exactly how adding new features seamlessly integrates into their current Super Dispatch workflow.
  • Collaborate Cross-Functionally: Partner closely with Account Management, Customer Success, and Product teams to align expansion campaigns, gather user feedback on new products, and ensure a seamless post-sale onboarding experience.

Benefits

  • Multiple health, dental & vision plans with a portion of the employee premiums paid by the company
  • Stock Options
  • 401K with a company match
  • Flex PTO policy
  • 6-12 weeks paid parental leave
  • Monthly stipend for health, wellbeing, and fitness needs ($50/mo)
  • Excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families
  • Health Savings Account with Employer Match
  • Company paid disability and life insurance with opportunity to add additional coverage for you and your family
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