The Account Executive provides efficient, professional, and courteous service to Commercial Risk clients. In conjunction with the team, the Account Executive plans and executes an appropriate service plan for each client. This role will build effective working relationships with each client in order to understand their unique insurance needs. The Account Executive will coordinate with service and sales as appropriate to create a meaningful and impactful client experience. In this role, you will contribute to the team by: Providing Gibson Client experience to existing accounts and potential clients, ensuring retention and client satisfaction Managing internal renewal processes and timelines for book of business along with meeting cadence with clients Assisting with preparation of new business and renewal submissions Leading implementation of new lines of coverage and carrier changes Maintaining the account in conjunction with the Consultant/Client Executive through designing, underwriting, pricing, marketing, and selecting the insurance program on existing accounts Developing strategic solutions with the Consultant/Client Executive Creating presentation materials for client meetings Communicating with carriers in a professional manner to negotiate the needs of the client Using agency management tools effectively and consistently and ensures that the process and procedures are being followed and services are delivered timely Informing team of major developments, issues, renewals results, etc. as required Independently managing specific clients, ensuring retention and overall client satisfaction Attending onsite and offsite client meetings as necessary Acting as a backup to team personnel when necessary Maintaining confidential information Performing other duties and special projects as assigned
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed