Account Executive - Omni Agent

CallMiner•Waltham, MA

3d•Remote

About The Position

We are looking for a high‑impact New Business Sales Executive to drive the growth of CallMiner’s Omni Agent solution into a defined existing customer base. This is a role for someone who thrives on building relationship, shaping opportunities, and closing automation-based deals in a rapidly evolving AI‑driven customer experience landscape. You will be responsible for identifying, engaging, and partnering with existing customers by demonstrating how CallMiner’s Omni Agent platform automates workflows, and elevates customer experience through advanced AI.

Requirements

Deep understanding of the AI agent ecosystem, including key competitors, market dynamics, and buyer priorities and processes.
Strong consultative selling skills with the ability to uncover pain points, build compelling business cases, and influence senior stakeholders.
Exceptional communication, presentation, and negotiation abilities.
Self-starter mindset with the drive to build something, not just maintain it.
Ability to thrive in a fast-moving, innovative environment where autonomy and initiative are essential.

Responsibilities

Own and execute a business sales plan for existing customers across multiple industries.
Build and manage a strong pipeline through proactive value based selling efforts, marketing campaigns, and relationship development with senior decision makers.
Position CallMiner Omni Agent as a differentiated AI powered solution, articulating clear business value and ROI.
Lead the full automation sales cycle—from initial discovery and qualification through to proposal, negotiation, and close.
Stay ahead of market trends, competitive offerings, and emerging technologies within the AI agent automation space.
Collaborate closely with marketing, product, and customer success teams to deliver compelling customized demos, proposals, and customer specific value narratives.
Represent CallMiner at industry events, conferences, and partner engagements to elevate brand presence and generate new opportunities.
Maintain accurate forecasting, pipeline hygiene, and CRM discipline.