Account Executive - Diesel Truck Sales

CSM COMPANIES INC GROUP•Sheffield, OH

13d•Onsite

About The Position

The Account Executive at CSM Kenworth in Cleveland is responsible for selling new and used trucks to current and new customers. They are also responsible for maintaining positive relationships with all current customers to meet customer needs.

Requirements

Associate's degree (AA) or comparable work experience
Three to five years heavy duty truck sales or related experience
Ability to obtain a Valid Commercial Driver’s License (CDL)
Ability to read and interpret truck specification lists and various other technical bulletins
Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
Must be highly organized, detail oriented and results driven
Ability to prioritize and handle numerous tasks simultaneously
Ability to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts
Effective written and oral communication skills
Effective computer, mathematical and customer service skills

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Coordinate New and Used truck sales from the dealership to maximize retail sales opportunities
Meet or exceed goals for profit margin, unit sales and market share for new and used light, medium and heavy-duty trucks
Conquest and grow new accounts
Maintain a high level of customer satisfaction among all assigned accounts
Cultivate assigned customer territories and accounts
Maintain thorough knowledge of all products and services sold by the company
Work floor days to increase sales opportunities
File complete and timely UPs report on all walk-in sales prospects contacted
Coordinate with Used Truck staff for appraisals
Maintain current data for customer profiles in company databases
Successfully complete product and sales training courses as assigned
Develop and maintain full working knowledge of all company systems, procedures, and policies
Facilitate resolution of customer satisfaction issues including coordination and follow up with other departments and branches
Facilitate timely deliveries of customer units
Promote sales of finance and insurance services related to truck sales transactions
Call on all assigned accounts as scheduled and file complete and timely call reports
Other job duties as assigned