Account Director

1000heads • Miami, FL

5d • $110,000 - $130,000 • Hybrid

About The Position

1000heads is seeking an enthusiastic, solution-oriented Account Director with a strong background in social media, influencer, and cultural marketing. The role combines significant internal and external responsibilities, managing key client relationships alongside a Senior Account Director. The Account Director will lead retainer clients, campaign projects, and new business opportunities for a leading technology brand.

The role calls for analytical thinking, problem-solving, and the ability to navigate complex marketing challenges and guide multidisciplinary projects to successful outcomes. The Account Director will manage and develop a team, foster innovation and collaboration, and serve as a trusted expert for clients’ account service needs. The position also drives business development and growth.

This is a hybrid role requiring two days per week in the office. Candidates must live within commuting distance of a 1000heads office in New York, Miami, Chicago, or Los Angeles. Travel and event staffing may be required, estimated at 10–20%.

Requirements

• At least 8 years of agency experience; experience in technology or a related industry is a strong advantage.
• Strong account management background, ideally in a social media and influencer environment.
• Experience building brand partnerships and creating high-impact, social-first marketing campaigns.
• Experience running influencer programs and managing social media channels.
• Experience creating and implementing social media strategies.
• Experience managing an account worth more than $2 million.
• Familiarity with clients in technology, electronics, telecommunications, or related industries.
• Experience working with very large, complex client organizations.
• Experience leading cross-functional teams in a fast-paced social, influencer, cultural, or entertainment-focused environment.
• Ability to analyze briefs, structure responses to complex challenges, and deliver detailed, high-standard projects efficiently and on time.
• Experience interacting with junior- through senior-level clients and developing client relationships.
• Experience managing a team and achieving results across levels.
• Strong written, verbal, communication, and presentation skills.
• Ability to manage direct reports and lead cross-functional teams.
• Experience with influencers, creators, and talent.
• Experience with paid media campaigns and creators.
• Demonstrated growth of brands previously worked with.
• Strong balance of analytical and creative thinking, with proactive problem-solving skills.
• Proficiency with Google Workspace, including Slides, Sheets, and Docs, and social and creator tracking and monitoring tools such as Sprinklr, CreatorIQ, and Captiv8.
• Ability to travel and staff events as needed, approximately 10–20%.
• Must reside within commuting distance of an office in New York, Miami, Chicago, or Los Angeles.

Nice To Haves

• Technology or related industry experience.
• Familiarity with technology, electronics, telecommunications, or related clients.
• Strong cultural awareness, including music, entertainment, and fashion.

Responsibilities

• Oversee simultaneous project work-back schedules and cross-department deliverables to meet client needs on time.
• Track progress across functions, workstreams, and milestones, and oversee cross-functional execution of launch strategies and ongoing work.
• Develop and deliver strategic client presentations with concise, creative, insights-based, social-first solutions.
• Present to clients and attend client and partner meetings and events.
• Own client financials, including forecasts, budgets, and investments; ensure financial responsibilities are understood and agreed upon, and coordinate with finance to ensure invoices are paid on time.
• Control the quality of work and ensure it meets client requirements and agency standards.
• Train and coach team members, identify growth areas, and motivate them to develop their skills.
• Monitor changes in clients’ industries, competitors, and consumer landscapes, and develop trend reports and relevant case studies.
• Lead retainer clients and new business initiatives, and leverage client relationships to support business growth.
• Travel and staff events as needed.

Benefits

• Medical, dental, and vision coverage.
• Generous time-off package available from day one.
• 401(k) and Roth retirement investment options, with employer match after one year.
• Gym stipend.
• Professional development stipend.
• Monthly Culture Club activities, including sports, games, and happy hours.
• DEI Council and Employee Resource Groups.
• Commute and parking benefits.
• Wellness program focused on mental, physical, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed