Account Director

1000heads • New York, NY

5d • $110,000 - $130,000 • Hybrid

About The Position

1000heads is seeking an enthusiastic, solution-oriented Account Director with a strong background in social media, influencer, and cultural marketing. Working in both internal and external capacities alongside a Senior Account Director, this role manages key client relationships and leads retainer clients, campaign projects, and new business opportunities for a leading technology brand.

The Account Director applies analytical and problem-solving skills to complex marketing challenges, guiding multidisciplinary projects from strategy through execution and measurement. The role manages and develops a team, fosters innovation and collaboration, maintains trusted client relationships, provides account-service expertise, and drives business development and growth. This is a hybrid role requiring two days per week in an office. Candidates must live within commuting distance of a 1000heads office in New York, Miami, Chicago, or Los Angeles. Travel and event staffing may be required, with travel estimated at 10–20%.

Requirements

• At least 8 years of agency experience; experience in the technology or a related industry is an advantage.
• Strong account-management background, ideally in a social media and influencer environment.
• Experience running influencer programs and managing social media channels.
• Experience creating and implementing social media strategies.
• Experience managing an account worth $2 million or more.
• Experience with large, complex client organizations, including interactions with junior- through senior-level clients and relationship development.
• Experience leading cross-functional teams in a fast-paced social, influencer, cultural, or entertainment-focused environment.
• Experience managing a team and achieving results across levels, including managing direct reports and leading cross-functional teams.
• Experience with influencers, creators, and talent, including paid media campaigns and creator work.
• Demonstrated growth of brands previously managed.
• Strong analytical and creative thinking, proactive problem-solving, and the ability to analyze briefs, structure responses to complex challenges, and deliver detailed, high-quality work efficiently and on time.
• Strong written, verbal, and presentation skills.
• Ability and flexibility to travel and staff events as needed; travel is estimated at 10–20%.
• Proficiency with Google Workspace (Slides, Sheets, and Docs) and social and creator tracking and monitoring tools such as Sprinklr, CreatorIQ, and Captiv8.
• Must reside within commuting distance of a 1000heads office in New York, Miami, Chicago, or Los Angeles.

Nice To Haves

• Technology, electronics, telecommunications, or related-industry experience.
• Deep familiarity with culture, music, entertainment, and fashion, and strong cultural judgment.

Responsibilities

• Oversee concurrent project schedules and deliverables across internal departments to meet client needs on time.
• Track progress across functions, workstreams, and milestones, and oversee cross-functional execution of launch strategies and ongoing work.
• Develop and present strategic client presentations with concise, creative, insight-based, social-first solutions.
• Present to clients and attend client and partner meetings and events.
• Own client financials, including forecasts, budgets, and investments; ensure financial responsibilities are understood and agreed upon, and coordinate with the finance team to ensure invoices are paid on time.
• Control the quality of work and ensure it meets client requirements and agency standards.
• Train and develop team members, identify growth areas, coach them, and motivate them to build their skills.
• Monitor changes in clients’ industries, competitors, and consumer landscapes, and develop trend reports and relevant case studies.
• Lead retainer-client work and new business initiatives, and use client relationships to support business growth.
• Travel and staff events as needed.

Benefits

• Medical, dental, and vision coverage.
• Generous time-off package available from day one.
• 401(k) and Roth retirement investment options with employer match after one year.
• Gym stipend.
• Professional development stipend.
• Culture Club activities, including monthly sports, games, and happy hours.
• DEI Council and Employee Resource Groups.
• Commute and parking benefits.
• Wellness program focused on mental, physical, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed