West Coast Media Account Director

M+C Saatchi Group•Beverly Hills, CA

4d•Onsite

About The Position

M+C Saatchi Performance is a global digital media agency focused on delivering business growth for clients through effective, measurable, and evolving digital media strategies. This role, based on the West Coast, requires a hands-on, strategic Account Director to drive client results, lead a team of junior account members, and guide performance strategy across multiple campaigns. The ideal candidate will possess deep client management experience, a strong understanding of user acquisition strategies, and a proven track record in leading growth marketing efforts. Responsibilities include owning senior-level relationships, overseeing cross-functional teams, and translating performance insights into actionable next steps. This position demands an individual capable of both strategic and operational thinking, with the ability to build processes, drive results, and craft compelling narratives for clients. The role goes beyond relationship management, requiring a performance-minded partner, advisor, and confident communicator skilled in integrating creative, media, and data to achieve business outcomes.

Requirements

8+ years’ experience in digital media, preferably in an agency setting
Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.) and a solid understanding of full-funnel media planning
Proven success managing large, multi-channel accounts and cross-functional teams
Hands-on experience with new client onboarding and building from the ground up (process, client deliverables, etc.)
Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level
Demonstrable experience growing revenues and effectively managing budgets/client profitability
Excellent organizational and time management skills with strong attention to detail
Ability to work in the US

Responsibilities

Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives
Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels
Guide the creative and media planning process, ensuring integrated strategies align with client goals
Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning
Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution
Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed
Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision
Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts