Account Director Senior-Large Enterprise

Lumen Technologies • New York, NY

1d • $172,000 - $185,000

About The Position

Lumen is hiring an Account Director Senior to develop and manage strategic customer relationships within Large Enterprise accounts and drive revenue growth through sales of Lumen technology solutions. The role focuses on financial services clients, including banking and capital markets organizations, and helps customers address digital transformation, security, compliance, and modernization initiatives.

The position is responsible for executing account strategies, identifying growth opportunities, managing forecasts and sales pipelines, and delivering a consultative customer experience that supports retention and business expansion. It includes end-to-end account management, from solution design and configuration through order processing, service delivery, performance management, and revenue recognition.

At least 50% of the time is spent conducting sales activities outside the office, and some international travel is required. The listed base salary range is $172,000–$185,000 in New Jersey and New York. Lumen also describes a comprehensive package of health, life, voluntary lifestyle benefits, and other wellbeing perks; bonus and sales-compensation details are discussed during the selection process.

Requirements

• Bachelor's degree and/or applicable experience.
• At least 10 years of industry or technical sales experience in financial sales technology.
• Business outcome selling expertise.
• Strong communication, writing, and formal presentation skills, with proficiency in selling to the close.
• Self-motivated, proactive, results-oriented professional able to work with minimum direction.
• Proficiency with Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
• Experience with Salesforce.com.
• At least 50% or more of work time conducting sales activities outside the office; some international travel is required.

Nice To Haves

• Experience supporting large financial services clients, such as banking or capital markets organizations, and navigating complex, regulated environments.

Responsibilities

• Develop and maintain strategic relationships with existing and acquired customers to drive retention and growth.
• Create comprehensive account plans and strategies to win new business and expand existing accounts.
• Identify, bid on, negotiate, and close new sales opportunities to meet or exceed revenue targets.
• Execute cross-sell and up-sell initiatives to increase overall customer spend.
• Provide accurate and detailed weekly sales forecasts of pipeline opportunities.
• Advise sales management on customer trends and organizational changes, and recommend strategic actions.
• Demonstrate and leverage deep knowledge of the company's full product and service portfolio.
• Manage end-to-end account responsibilities, including solution design, configuration, and order processing.
• Oversee service delivery, performance management, and revenue recognition to ensure customer satisfaction.
• Balance strategic vision with tactical execution to drive value and competitive positioning.

Benefits

• Comprehensive package featuring health, life, and voluntary lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
• Bonus structure, including potential short-term incentives, long-term incentives and/or sales compensation; details available during the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior