Account Director, Retail Sales and Strategy (Canada)

Neptune Retail Solutions•Toronto, ON

About The Position

The Account Director, Retail Sales and Strategy is responsible for driving revenue growth across Neptune’s national In Store media network, retailer-owned media networks, category programs, and loyalty ecosystems. This role owns the strategic relationship with assigned retail partners and is accountable for monetizing retailer assets through integrated in-store and digital media solutions including digital incentives. Sitting at the center of retailer strategy and commercial execution, the Account Director reports to the SVP Retail Sales and Strategy and identifies, develops, and scales revenue-generating opportunities across retailer RMN, category/merchandising, and loyalty touchpoints, ensuring alignment between retailer priorities and advertiser demand.

Requirements

Proven track record of delivering results through the closing of sales in the retail landscape, ideally with or on behalf of CPG’s
Has consistently achieved or exceeded profitable sales goals selling business to business
Passionate and driven by new business development and account growth potential
Self-starter with high-level of personal accountability who takes initiative and acts quickly within fast-paced environment
Success in building strong relationships with senior level decision makers
Highly analytical with demonstrated ability to leverage data to develop tailored solutions for clients
Ability to confidently communicate and influence internal and external stakeholders
Deep understanding of CPG and retail industry
8–12+ years experience in Retail Media, Shopper Marketing, CPG, or Retail Sales Strategy

Responsibilities

Support SVP in owning and expanding retailer relationships e.g..Loblaw, Sobeys, Metro
Develop and execute RMN partnership growth strategies aligned to retailer priorities.
Identify new revenue streams including: In store media (Shelf, On-Pack, Floor, Displays), Digital media and programmatic extensions and Data-driven targeting via loyalty ecosystems.
Partner with retailer Category, Merchandising, and Shopper Marketing teams to align media programs with category growth strategies and embed media into seasonal, promotional, and innovation calendars
Translate category priorities into sellable media opportunities for CPGs (Connected Shelf, FloorTalk, Digital Screens, DOOH, etc)
Ensure programs drive both: Retailer objectives (sales, margin, category growth) and Advertiser outcomes (visibility, conversion, ROI)
Own revenue accountability across assigned retailers including: Pattison Food Group, McKesson, Uniprix, Familiprix
Forecasting and delivery against targets
Drive “go deeper and wider” account growth, expanding across categories, retailer divisions/banner and media products and capabilities
Support SVP with retailer negotiations to secure scalable, repeatable revenue programs
Supporting SVP Retail, act as the strategic enabler for Neptune’s CDN Sales team, ensuring retailer assets are clearly packaged, commercially viable and aligned to advertiser demand
Translate retailer opportunities into market-facing solutions that unlock CPG investment
Partner with Sales to accelerate deal conversion, program approvals and incremental budget capture