Account Director, Advertising Performance

iHeartMedia • Nashville, TN

2d • $104,000 - $130,000

About The Position

iHeartMedia is seeking an Account Manager to lead and maintain a roster of clients represented by independent agency partners. The role focuses on strategically developing and executing campaigns across iHeartMedia’s broadcast, podcast, streaming audio, social, video, display, and custom media products. The Account Manager coordinates with sales, client partnerships, pre-sale campaign development, social, programming, creative production, research, ad/pod operations, and inventory management to ensure effective campaign management and support client growth.

The role requires extensive cross-functional coordination, strong communication, analytical and organizational skills, and experience or knowledge of broadcast and digital media. The Account Manager is expected to manage projects independently, motivate internal and external teams, communicate with clients at all levels, maintain strong agency and internal relationships, and provide high-quality campaign management, client service, and wrap-up reporting to support incremental revenue and client renewals.

Requirements

• 5–7+ years of media and project management experience at a major advertising agency and/or on the client side.
• Firm understanding of media assets, terminology, methodology, and delivery reports.
• Excellent communication and teamwork skills, with the ability to adapt to workflow changes, client requests, and internal software.
• Strong analytical and resourceful problem-solving skills, with the ability to work independently.
• Solid math skills and experience tracking campaign budgets, invoicing, and reconciling finances across multiple platforms and vendors.
• Advanced skills in Microsoft Office and social media platforms, including Facebook, X (Twitter), TikTok, Instagram, and Snapchat.
• Excellent interpersonal and collaboration skills.
• In-depth knowledge of the media industry and related sales processes.
• Ability to apply expertise in a complex sales environment to service large accounts and/or complicated business segments.
• Confidence prospecting and building rapport with customers, adapting messaging and style to customer needs.
• Ability to work with senior executives and use influencing skills in negotiations and to drive sales.
• Desire to stay informed about emerging market trends and customer needs to expand relationships and trust.
• Ability to solve complex problems using analysis, judgment, and multiple sources of information.
• Accountability for own work and desire to provide guidance to new team members.
• Business development experience with new and existing customers.
• Respect for others and belief that others should show the same respect.

Responsibilities

• Generate strategic proposals using ideation, research, statistical data, and graphics.
• Identify campaign target audiences and determine effective ways to communicate with them.
• Collaborate with team members to understand client business objectives and develop comprehensive media strategies.
• Participate in media buying, planning, and execution for each campaign.
• Maintain and optimize campaigns to improve performance against established benchmarks.
• Ensure full delivery of booked dollars across broadcast, digital, social, and podcast deliverables.
• Work with ad/pod operations to troubleshoot creative and tracking opportunities and issues.
• Partner with internal subject matter experts to produce post-campaign analyses, recaps, learnings, and recommendations.
• Coordinate monthly with billing and finance to reconcile invoices promptly.
• Track digital asset creation and delivery, conduct research and statistical analysis, develop strategic proposals, reconcile campaign finances, support schedule building and creative trafficking, and prepare campaign recaps.
• Manage multiple client accounts and priorities concurrently.
• Work on special projects as needed.
• Maintain relationships with internal departments and independent media agencies through campaign management, client service, and campaign reporting.
• Support incremental revenue, client renewals, and business development with new and existing customers.

Benefits

• Employer-sponsored medical, dental, and vision insurance with coverage options.
• Company-provided and supplemental life insurance.
• Paid vacation and sick time.
• Paid company holidays.
• Spirit day to encourage and enable volunteering in the community.
• 401(k) plan.
• Employee Assistance Program at no cost, including telephonic counseling and consultation on legal, financial, emotional well-being, family, and caregiving matters.
• Additional voluntary programs, including spending accounts, student loan refinancing, and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed